Deutschsprachige Kundenservice in Griechenland (m/w/d) für Mercedes-Benz

TN Germany; Wolfsburg; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

An established industry player is seeking passionate German-speaking talents to join their customer support team for a prestigious automobile brand. This role offers a unique opportunity to work in Greece, providing top-tier customer service while enhancing your professional skills. With complete relocation support and competitive salaries, this position is perfect for those looking to grow their careers in a multinational environment. Join a vibrant team dedicated to delivering exceptional customer experiences and enjoy numerous benefits, including health care and language courses.

Leistungen

Relocation support

Competitive salary + 2 extra salaries

Refer-A-Friend bonuses

Health care benefits

Fully remunerated training

Career path opportunities

Special events

Free Greek language courses

State-of-the-art premises

Great Place to Work certification

Qualifikationen

• Fluency in German and very good English skills are essential.
• 6 months of customer support experience preferred.

Aufgaben

• Act as the primary contact for customer requests.
• Provide seamless customer experience via phone, email, and chat.
• Resolve customer issues professionally and promptly.

Kenntnisse

Fluency in German

Very good command of English

Communication skills

Problem-solving mentality

Tech savviness

Customer support experience

Jobbeschreibung

Social network you want to login/join with:

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Client:

Teleperformance

Location:

Wolfsburg, Germany

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

cd2fcf744d26

Job Views:

1

Posted:

09.05.2025

Expiry Date:

23.06.2025

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Job Description:

If you are an avid auto enthusiast, join our Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands

We are looking for German-speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Your responsibilities:

• Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
• Utilize phone calls, e-mails, and chats to provide a seamless customer experience
• Respond to inquiries about products and services, offering expert advice on a range of car-related matters
• Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
• Turn every customer into a happy customer!

What you will bring:

• Fluency in German
• Very good command of English – both written and spoken
• A profound passion for cars is a big plus
• Work experience as a customer support/customer care representative for at least 6 months (preferred)
• Highly developed communication skills
• A genuine problem-solving mentality and a deep sense of ownership
• Tech savviness and learning agility

What we offer:

• Complete relocation support (we will cover all costs from your departure to Greece until you are ready to rent your first home)
• Competitive monthly salary + 2 extra salaries per year
• Refer-A-Friend: Bring your friends and receive bonuses!
• Health care benefits and numerous discounts
• Fully remunerated training by certified instructors
• A career path within a company of over 11,500 employees
• Special events and community & social responsibility initiatives
• Free online Greek language courses
• State-of-the-art premises with relaxing break areas
• The opportunity to work for a Great Place to Work-Certified Company

This is a great opportunity to develop your career and work for a multinational company, gaining valuable experience while representing a leading global brand. Our company fosters diversity and offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

Find out more

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