Programme Consultant

TN Germany; Potsdam; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading institution in international business and technology is seeking a Programme Advisor to provide tailored advice and support to prospective students. This role involves managing the application process, building client relationships, and promoting Gisma’s diverse offerings. The ideal candidate will thrive in a dynamic, international environment, focusing on student success and delivering exceptional customer service. Opportunities for personal and professional growth are available in a modern campus setting in Potsdam.

Leistungen

Personal and Professional Development

Modern Campus

Centrally Located

Campus Events

Qualifikationen

• Promoting Gisma’s programmes and managing student applications.
• Supporting international students throughout the application process.

Aufgaben

• Providing tailored advice to prospective students.
• Guiding students through the application process.
• Managing student applications from enquiry to registration.

Kenntnisse

Customer Service

Communication

Independence

Sales Process Management

Jobbeschreibung

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• Providing individually tailored advice to all prospective students, adapting to different communication styles
• Consulting students through the full application circle: from initial conversation through to finalising and closing their application to study with Gisma
• Exploring possible career paths for students and assertively matching them with specific Gisma offerings
• For international students: advising / making students aware of visa, immigration issues and compliance
• Handling student enquiries regarding different programmes and adapting to different communication needs
• Proven track record of cultivating meaningful client relationships and delivering tailored solutions
• Providing outstanding customer service to all students and stakeholders, in a timely and efficient manner, and encouraging students to choose Gisma
• Portraying a positive and professional image of Gisma at all times.
• Account managing students’ applications from initial enquiry to payment of tuition fees and registration
• Leveraging available technology and keeping records up to date
• Correct and time-efficient management of leads pipeline

Your profile

Programme Advisors promote Gisma’s programme portfolio to potential students via phone, email, and online meetings. They manage the pipeline from initial application to payment, supporting international students throughout the process. Working with minimal supervision, they lead and manage the consultative sales process within established parameters, requiring a thorough understanding of relevant systems, products, and environment. They aim to meet targets and organize their work to achieve objectives. Independence and initiative are essential to adapt to changing priorities and contribute to process improvements.

Why us?

• Opportunity to work with a great team in a dynamic, international culture
• A workplace in our modern, centrally located campus in Potsdam
• Numerous campus events in art, culture, business, and science
• Opportunity to develop and implement new ideas and concepts
• Personal and professional development

Your Responsibilities

• Providing tailored advice to prospective students, adapting to communication styles
• Guiding students through the application process from start to finish
• Matching students with career paths and Gisma offerings
• Advising international students on visa, immigration, and compliance issues
• Handling enquiries and adapting communication accordingly
• Building meaningful client relationships and delivering solutions
• Offering excellent customer service and promoting Gisma
• Managing student applications from enquiry to registration and payment
• Utilizing technology and maintaining records
• Managing leads pipeline efficiently

Your profile

Programme Advisors are responsible for promoting Gisma’s programmes, managing the student pipeline, and supporting international students through the application process. They work independently, managing sales processes within set parameters, aiming to meet targets and improve processes actively.

Why us?

• Opportunity to work with a great team in a diverse, international environment
• Modern, centrally located campus in Potsdam
• Various campus events across arts, culture, business, and science
• Chance to develop new ideas and concepts
• Opportunities for personal and professional growth

Interested?
Please include your CV, Cover Letter, References, Salary Expectation, and start date in your application.

We are committed to equal opportunity and support diversity. We do not discriminate based on ethnicity, religion, gender, or other protected statuses.

About us

Gisma University of Applied Sciences, established in 1999, is a leading institution in international business, technology, and engineering. Our programs are recognized for excellence, including AMBA accreditation. We recently expanded into Computer Science, Software Engineering, Data Science, and AI, combining practical experience with analytical skills in a personalized, interactive learning environment. Gisma is part of Global University Systems, serving over 87,000 students worldwide, offering global exposure and a rich learning experience.