Client Executive

TN Germany; Deutschland; Vor Ort; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

An established industry player is seeking a Client Relationship Leader to manage account servicing and drive growth in the GRC business. This role involves overseeing client relationships, ensuring retention, and generating new sales opportunities. The ideal candidate will possess strong sales and account management experience, along with a technical background in engineering. You will work closely with cross-functional teams to foster collaboration and support business growth. This is a fantastic opportunity to join a forward-thinking organization committed to excellence in client service and innovative solutions.

Qualifikationen

• 5+ years in property loss prevention consulting preferred.
• 10+ years in sales and account management experience.

Aufgaben

• Manage client relationships and renew assigned accounts.
• Generate new sales, targeting $1 million in new sales.
• Collaborate with Business Development teams for growth opportunities.

Kenntnisse

Client Management

Sales Management

Communication Skills

Problem-Solving

Negotiation Skills

Technical Skills

Organizational Skills

Ausbildung

Bachelor's degree in engineering

Tools

CRM Systems

Microsoft Office

Jobbeschreibung

Position Summary

The primary responsibility is to manage account servicing and ensure retention and growth of GRC business, an essential function within the organization.

This includes serving as the Client Relationship Leader and Strategic Account Manager for specific accounts, responding to Requests for Proposals, and providing thought leadership.

Location

The ideal candidate MUST be located in Germany, Austria, or the Benelux region.

Responsibilities

1. Manage client relationships.
2. Renew assigned accounts as required per internal guidelines (e.g., pricing approval process, contract reviews).
3. Evaluate and address potential problems on an overall account basis.
4. Develop scope of work and fee proposals.
5. Maintain a target retention rate of 98% for the assigned account portfolio.
6. Achieve a target revenue growth of 7% for the portfolio.
7. Generate new sales, targeting $1 million in new/additional sales.
8. Collaborate with Business Development teams to foster a One TÜV SÜD commitment and support other business lines.
9. Attend internal and external marketing functions as requested.
10. Ensure no lost business for cause.
11. Work closely with the Business Development team to identify and support growth opportunities.
12. Manage and oversee the delivery of work by teams of Account and Field Consultants worldwide.
13. Maintain oversight for risk engineering consulting services and related technical services.
14. Represent the organization at key trade shows when appropriate.
15. Perform other duties as assigned.

Qualifications: Education and Experience

• Bachelor’s degree in engineering preferred, or equivalent practical experience.
• 5+ years in property loss prevention consulting (preferred).
• 10+ years in sales and account management.
• Experience with Client Management systems (e.g., CRM).
• Experience with new and additional sales.
• Prior property risk engineering experience, especially in Power Generation and Renewable Energy sectors.

Skills, Knowledge, and Abilities

• Ability to work effectively in a team environment.
• Responsiveness to client requests.
• Strong technical, communication, problem-solving, presentation, organizational, and negotiation skills.
• Willingness to travel up to 50%.
• Proficiency in Microsoft Office products.
• Knowledge of risk management systems.

Core Competencies

• Communication, Collaboration, Customer Orientation, Self-Management.

Additional Information

We are an equal opportunity employer and participate in the E-Verify program. Applicants should note that a work permit may be required if not a passport holder of the country of the vacancy. Applications should be submitted via the 'Apply now' button. Bank or payment details should not be provided during application.