Medical Information Specialist with German and English language (m/w/d)

IQVIA Argentina; Frankfurt; Vor Ort; EUR 50.000 - 80.000; Vollzeit

Zusammenfassung

Join a forward-thinking organization as a Medical Information Specialist, leveraging your pharmacy expertise and bilingual skills in German and English. This role involves providing essential support to healthcare professionals and consumers, ensuring the safety profiles of pharmaceutical products. You will engage in complex decision-making, data processing, and team collaboration, all while maintaining high-quality standards. This is a unique opportunity to be part of a global team dedicated to enhancing patient outcomes and advancing medical treatments. If you are detail-oriented and passionate about healthcare, this position is perfect for you.

Qualifikationen

• Pharmacist with excellent English and native German skills.
• High attention to detail and ability to manage multiple projects.

Aufgaben

• Provide phone support for medical inquiries and safety data.
• Document incoming calls and maintain effective communication.

Kenntnisse

Pharmacy knowledge

English (C1)

German (native)

Organizational skills

Attention to detail

Time management

Ausbildung

Bachelor’s Degree in Pharmacy

Jobbeschreibung

Use your scientific and foreign language expertise to join the world’s leading comprehensive pharmaceutical safety services organization at a fast-growing team performing medical information call center services. Apply your knowledge and expertise, including complex decision making, to review, assess, and process safety and product quality information. Be part of a global team to help ensure the safety profiles of products marketed worldwide, with development opportunities to oversee projects and teams.

Medical Information Specialist with German and English language (m/w/d)

1. Responsibilities:
   • Provide phone support to healthcare professionals and consumers regarding adverse events, product quality complaints, medical inquiries, product support, and other needs. This role does NOT include commercial sales support.
   • Receive, triage, review, and process Lifecycle safety operational data. Perform data entry for tracking and databases, code relevant medical terminology, write descriptive narratives, generate queries, perform quality control, assist with reconciliation, drive case closure, and coordinate translations.
   • Document incoming calls or emails from investigative sites or other sources reporting safety data.
   • Build a positive, collaborative team environment within the Lifecycle safety team, lead by example, provide training and mentoring for less experienced members.
   • Maintain effective communication within the team and with project managers by proactively identifying issues and proposing solutions.
   • Participate in training on Lifecycle safety processes and in working groups for new initiatives.
2. Required Knowledge, Skills, and Abilities:
   • Must be a Pharmacist.
   • Excellent written and verbal skills in English (min. C1) and native German.
   • Willingness and aptitude to learn new skills across Lifecycle Safety services.
   • High attention to detail and accuracy, maintaining high-quality standards.
   • Excellent organizational and time management skills.
   • Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
   • Ability to work on multiple projects simultaneously and manage priorities effectively.
3. Minimum Education and Experience:
   • Bachelor’s Degree in Pharmacy.
   • Fluency in English (min. C1) and native German language.
4. Note: This role is not available for UK visa sponsorship.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com