Ecommerce Implementation Specialist

TN Germany; Dresden; Vor Ort; EUR 45.000 - 75.000; Vollzeit

Zusammenfassung

Join a rapidly growing organization that is redefining the e-commerce landscape! As part of a dynamic team, you will lead the implementation of innovative SaaS solutions for global clients. With a focus on enhancing customer experiences, you will manage projects from start to finish, ensuring seamless onboarding and integration. This role offers the chance to work with cutting-edge technology and collaborate with diverse teams across Europe and beyond. If you're passionate about e-commerce and thrive in a fast-paced environment, this opportunity is perfect for you!

Leistungen

Own product development decisions

Rapid growth opportunities

Qualifikationen

• 3+ years experience in SaaS e-commerce solutions implementation.
• Strong understanding of the DACH e-commerce landscape.
• Excellent problem-solving and analytical skills.

Aufgaben

• Lead end-to-end implementation projects for Base.com customers.
• Analyze customer requirements and provide tailored recommendations.
• Engage with clients to align solutions with their business goals.

Kenntnisse

SaaS e-commerce solutions

Client relationship management

Problem-solving skills

Fluent in German

Very good in English

Tools

HTML

CSS

PHP

ERP systems

Jobbeschreibung

Social network you want to login/join with:

Client:

Baselinker

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

a28797fd1403

Job Views:

2

Posted:

28.04.2025

Expiry Date:

12.06.2025

Job Description:

Base.com is an All-in-One Multi-Channel Management System trusted by thousands of sellers worldwide. It offers proprietary SaaS solutions for merchants that help them scale up, automate, and optimize their businesses across all sales channels.

It includes modules for Order Management, Product Warehousing, Managing Marketplace Listings, and Automating Workflows, with over 1300+ integrations including Amazon, Allegro, eBay, Etsy, Otto, Kaufland, Idealo, Shopify, WooCommerce, Magento, OpenCart, Deutsche Post, UPS, FedEx, DPD, DHL, QuickBooks, Xero, Slack, Gmail, FreshDesk, and more. We have partnered with major global marketplaces and regional leaders.

Our teams operate across Europe, the Americas, and Asia, and we are expanding into new international markets. Our work model allows global collaboration with strong local expertise. With exponential growth, strategic acquisitions, and a 15x team growth in 3 years, we are entering a new phase of scaling.

We seek talented professionals to join our dynamic team. As part of Base.com, you'll contribute to creating solutions that advance the global e-commerce industry. Join us and help shape the future of e-commerce!

Experience

• 3+ years experience implementing similar SaaS e-commerce solutions for Base.com
• Solid understanding of the DACH e-commerce landscape and experience working with e-commerce retailers and brands
• Strong communication and client relationship skills
• Ability to manage multiple projects and meet deadlines
• Excellent problem-solving and analytical skills
• Fluent in German and very good in English

Nice to have

• Knowledge of HTML, CSS, and PHP
• Knowledge of ERP systems
• Experience configuring and managing online stores

Tasks

• Lead and manage end-to-end implementation projects for Base.com customers, ensuring smooth onboarding and system integration
• Analyze customer requirements, provide tailored recommendations and best practices
• Deliver technical demos during onboarding
• Create detailed project plans, timelines, and roadmaps
• Configure and customize Base.com systems to meet client needs
• Design and implement workflow-optimizing solutions
• Engage with clients to understand and align solutions with their business goals
• Evaluate project success against goals
• Assist customers with integrating additional tools
• Troubleshoot and resolve technical issues during implementation
• Participate in industry events and on-site implementations

Our offer

• Own product development decisions
• Join an organization in rapid growth phase