E-commerce Marketplace Specialist (m/w/d)

E-commerce Marketplace Specialist (m/w/d)

Responsibilities:

1. Online Store Management: Create and manage an online store that drives traffic and is easy to navigate.
2. E-commerce Platform Experience: Utilize CRM and CMS tools to enhance marketplace operations and improve customer interactions.
3. Collaboration and Coordination: Collaborate with internal teams to ensure product availability and seamless order fulfillment.
4. Amazon FBA & Vendor Management: Oversee operations related to Amazon FBA and Vendor Central, ensuring compliance with platform guidelines and optimizing sales performance.
5. Execute Promotions and Marketing Strategies: Plan, implement, and optimize promotional campaigns to boost online sales.
6. Advertisement Management: Oversee the advertising campaign, content components, and relationships with HQ for the website.
7. Sales Management: Ensure compliance with online sales goals and contribute to the overall e-commerce marketing plan.
8. Listing Optimization: Create and optimize product listings across marketplaces, ensuring accurate and compelling product information, images, and pricing to drive customer engagement and conversion.
9. Customer Engagement: Manage customer inquiries, feedback, and reviews on marketplace platforms as well as corporate websites, providing excellent customer service and promptly addressing any concerns or questions.

Qualifications:

1. Strong data-driven mindset with the ability to analyze trends and implement strategic improvements.
2. Experience in Amazon Vendor Central and Amazon FBA.
3. Experience with CRM and CMS tools related to e-commerce platforms.
4. Skill in Adobe Photoshop or similar graphic design tools for creating compelling visuals and infographics.
5. Business-level English and German proficiency.

About Us: At the TENGA Company, we believe that enriching, empowering, and fulfilling people’s sexual wellness can lead to a richer, more fulfilled life overall. We embrace “Bringing Sexuality to the Forefront, for Everyone to Enjoy” as our mission. Today, TENGA has expanded its marketing network to 73 countries and regions, with sales growing at a rate of 110%. We have shipped 140 million items globally. The sleek design of our products has been internationally recognized; we have received the Red Dot Design Award 15 times, which is an international award for best design and business.

Corporate website: https://tenga-group.com/en/
TENGA brand website: https://www.tenga.co/de/
iroha brand website: https://iroha-tenga.com/de/