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ERP Support Spezialist (m/w/d)

TN Germany

Norderstedt

Vor Ort

EUR 45.000 - 55.000

Vollzeit

Vor 8 Tagen

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Zusammenfassung

Ein führendes Unternehmen in Norderstedt sucht einen ERP Support Spezialisten (m/w/d), der am Aufbau eines neuen Geschäftsfeldes im ERP-System WOWIPORT beteiligt ist. Sie werden die erste Anlaufstelle für Kundenanfragen sein und unterstützen bei technischen Herausforderungen. Ihr Profil umfasst eine kaufmännische oder technische Ausbildung und Erfahrung im Anwendungssupport. Wir bieten ein kollegiales Arbeitsumfeld und spannende Herausforderungen.

Leistungen

Corporate Benefits

Qualifikationen

  • Erfahrungen im Bereich Anwendungssupport/IT-Support.
  • Idealerweise im ERP-System WOWIPORT von Dr. Klein.

Aufgaben

  • Aufbau des neuen Geschäftsfeldes im ERP-System.
  • Erster Ansprechpartner für Kunden und Team.
  • Koordination der Schnittstellenfunktionen.

Kenntnisse

Teamgeist
Kommunikation
Fachliche Kompetenz
Engagement
Neugier

Ausbildung

Kaufmännische/technische Ausbildung
Abgeschlossenes Studium
Fachwirt*in

Tools

MS Office
ERP-System WOWIPORT

Jobbeschreibung

ERP Support Spezialist (m/w/d), Norderstedt

Norderstedt, Germany

Deine Aufgaben – Du machst mit uns den Unterschied:

  1. Du bist maßgeblich am Aufbau des neuen Geschäftsfeldes „Abrechnung im ERP-System WOWIPORT von Dr. Klein“ beteiligt.
  2. Du unterstützt Deine Kolleg*innen bei fachlichen oder technischen Herausforderungen.
  3. Du bist der/die erste/r Ansprechpartner*in für unsere Kunden und unser Team.
  4. Du nimmst anwendungsbezogene, fachspezifische Anliegen entgegen und hältst unsere Kunden und unser Team auf dem Laufenden.
  5. Du koordinierst die Schnittstellenfunktionen zwischen unseren eigenen Systemen und dem ERP-System unserer Kunden.
  6. Du übernimmst die Fehleranalyse in Zusammenarbeit mit internen und externen Ansprechpartnern.
  7. Du unterstützt den Datentausch zwischen den Techem- und Kundensystemen zur Erstellung der Umlagenabrechnungen.
  8. Du erstellst Anforderungen zur Optimierung, Weiter- und Neuentwicklung.
  9. Du unterstützt die Leitung der Kundenbetreuung bei fachlichen, prozessualen und organisatorischen Abstimmungen.

Dein Profil – Damit begeisterst Du uns:

  • Du hast Lust, unseren Kunden mit Rat und Tat zur Seite zu stehen und behältst stets den Überblick.
  • Du hast eine kaufmännische/technische Ausbildung, ein abgeschlossenes Studium oder bist Fachwirt*in, idealerweise im Bereich Wohnungs- /Energiewirtschaft oder der Wärmemessdienstbranche. Gerne auch Quereinsteiger mit Berufserfahrung in ERP-Systemen, Datentausch, Messdienstleister, Heizkostenabrechnung.
  • Du hast Erfahrungen im Bereich Anwendungssupport/IT-Support, idealerweise im ERP-System WOWIPORT von Dr. Klein.
  • Du bist neugierig und engagiert.
  • Du besitzt fachliche Kompetenz, Teamgeist und bist kommunikativ.
  • Du sprichst verhandlungssicher Deutsch.
  • Du hast umfassende Kenntnisse in MS Office.
  • Wir sind ein Team von Experten*innen und arbeiten in einer lockeren und kollegialen Atmosphäre auf Augenhöhe zusammen.
  • Der Austausch von Wissen und Ideen erfolgt aktiv und ohne Barrieren.
  • Gemeinsam erreichen wir engagiert unsere Ziele.
  • Wir arbeiten Dich sorgfältig in deine neuen Aufgaben ein.
  • Ob digital oder analog: Wir reden miteinander und finden auch für private Themen Zeit.

"Corporate Benefits" Programme

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