Service Sales Engineer - Chemical Downstream (d/f/m)

Our Downstream Chemicals team, through its knowledge and expertise, improves chemical technologies and processes to ensure the safety and reliability of hydrocarbon processing in its customers' refineries and industrial plants.

Our Baker Hughes downstream chemicals team is a key supplier to the refining and petrochemical industry worldwide. To support the expansion of the business in the (South) Germany region, we are looking to strengthen our team with a Service Sales Engineer role. You will provide support and consultancy services for our client refinery engineers on site related to Baker Hughes product line in Germany.

As a Service Sales Engineer (d/f/m), you will focus on meeting and exceeding our customer's expectations, while seeking new business opportunities to drive growth at sustainable financial performance.

As a Service Sales Engineer (d/f/m), you will be responsible for:

1. Ensuring sustainable relationships and financial returns and identifying and exploiting new opportunities with new and existing clients.
2. Identifying and pursuing new opportunities with new and existing customers in Germany.
3. Managing the chemical supply chain, stockpiling, sampling, testing, analyzing and processing, reporting, as appropriate.
4. Maintaining and strengthening relationships with our customers, and being the interface with relevant functions and services.
5. Coordinating laboratory work scopes and providing technical assistance to support customer accounts.
6. Taking ownership for the HSE of the project and ensuring full compliance with all company standards.
7. Maintaining, developing and reporting improvement programs and managing tenders, technical requests, projects, and chemical tests.

To be successful in this role you will:

1. Have successfully completed your studies in Chemical Engineering or equivalent experience in a similar environment.
2. Have experience in working in chemical production and/or oil refineries as well as in a laboratory environment.
3. Have experience of working with HSE and QA standards and practices, knowledge of HSE and general responsibilities within a chemical environment.
4. Have knowledge of various chemical testing methods, industrial processes and quality standards required within a chemical environment.
5. Have the ability to manage technical projects, chemical trials as well as chemical supplies.
6. Have experience in supporting customer accounts and coordinating industrial activities, scheduling and forecasting.
7. Be experienced with Microsoft Office (Word, Excel, PowerPoint, Project) and holding a driver's license.
8. Have excellent communication skills, be fluent in English and German, and demonstrate a deep interest in working in a diverse environment.

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone. In this role, we can confidently offer the following flexible working patterns:

1. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
2. Working from flexible locations - occasionally working remotely from home or any other work location.

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their completely authentic selves to work. We invest in the health and well-being of our workforce, train, reward talent, and develop leaders at all levels to bring out the best in each other.

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace challenge with a package that reflects how much we value their input. Join us, and you can expect:

1. Reward for outstanding achievements.
2. Contemporary work-life balance policies and wellbeing activities.
3. Safety net of insurance for accidents, death and disability.
4. Additional voluntary benefits.
5. Professional development courses.
6. Car allowance.
7. Working from home.