German Customer Care in Greece - Relocation support

TN Germany; Saarbrücken; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

An established industry player is seeking enthusiastic individuals for customer service roles in Greece. This position offers a unique opportunity to work with some of the world's most recognized brands, ensuring customer satisfaction through effective communication and problem-solving. Join a diverse team that values your contributions and provides comprehensive support for relocation, competitive salaries, and professional development opportunities. Embrace a vibrant work environment that fosters growth and inclusivity while making a significant impact in the customer service sector.

Leistungen

Support for relocation to Greece

Competitive monthly salary + 2 extra salaries per year

Referral Program bonuses

Health care benefits

Full training by certified instructors

Opportunities for professional growth

Free online Greek language courses

Modern premises with relaxing break areas

Qualifikationen

• Fluency in German and very good English communication skills are essential.
• Exceptional soft skills and problem-solving abilities are required.

Aufgaben

• Communicate with customers via phone, chat, and email.
• Maintain high customer satisfaction while representing a major brand.

Kenntnisse

Fluency in German

Communication skills in English

Problem-solving skills

Tech savviness

Multitasking

Jobbeschreibung

Job Description:
Do you speak German fluently and have excellent communication skills?
Available positions in Customer Service, Tech Support, and Sales await you in Greece!

About Teleperformance Greece:
Teleperformance Greece connects customers with the world’s top brands for more than 30 years. With a team of 12,000 people from 110+ nationalities, we proudly represent leading global businesses such as Microsoft, Canon, Netflix, Volkswagen, and Audi, providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.

Take a step forward and enhance your career by working with us for the most well-known brands in the world.

How to Apply:
A new career journey begins at the click of the “Apply for this job” button. Just push it!

Responsibilities:

1. Communicate with customers via phone, chat, and e-mail
2. Track and follow cases to ensure they are closed efficiently and timely
3. Maintain high customer satisfaction, representing a major brand
4. Provide and maintain strong, professional relationships with all partners and show empathy at all times
5. Work towards reaching targets set out by the client statement of work as well as internal targets

Qualifications:

1. Fluency in German
2. Very good communication skills in English
3. Exceptional communication & soft skills, as well as problem-solving skills
4. Computer knowledge/tech savviness
5. Resourceful, able to multitask
6. Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What We Offer:

• Support for relocation to Greece, including flight tickets, hotel accommodation, and assistance with house searching (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring your friends and receive bonuses!
• Health care benefits and various discounts
• Full training by certified instructors
• Opportunities for professional growth and development
• Participation in special events, community, and social responsibility initiatives
• Free online Greek language courses
• Modern premises with relaxing break areas
• Work for a Great Place to Work-Certified Company that values diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company by developing strong experience and skills, while representing one of the biggest brands worldwide. You will be part of a company that fosters diversity and offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.