IT Delivery Lead – Digital Customer Experience (d/f/m)

TN Germany; München; Vor Ort; EUR 50.000 - 90.000; Vollzeit

Zusammenfassung

An innovative firm is seeking a Delivery Lead to manage digital IT solutions and projects. This role involves collaborating with diverse stakeholders, including Digital Product Owners and IT teams, to drive eCommerce and digital marketing initiatives. The ideal candidate will possess a strong university background, excellent communication skills, and the ability to navigate complex environments. With opportunities for growth and a focus on well-being, this position offers a chance to make a meaningful impact in a collaborative culture. Join a forward-thinking team and help shape the future of digital experiences.

Qualifikationen

• University degree in relevant field required.
• Strong understanding of eCommerce and Digital Marketing.

Aufgaben

• Manage and drive digital IT solutions and projects.
• Facilitate workshops to capture business requirements.
• Define User Stories and Acceptance Criteria.

Kenntnisse

Stakeholder Management

Agile Methodologies

Digital Marketing

eCommerce Knowledge

Communication Skills

Problem Analysis

Ausbildung

University Degree in Computer Science

University Degree in Business Administration

Jobbeschreibung

Social network you want to login/join with:

col-narrow-left

Client:

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

d8eb2c0f6930

Job Views:

1

Posted:

09.05.2025

Expiry Date:

23.06.2025

col-wide

Job Description:

About the Role

You will work with internal business stakeholders such as Digital Product Owners, Marketing and Sales heads as well as with multiple IT roles, such as other Delivery Leads, Solution Architects, Business Process Liaisons, IT business analysts and external vendor partners.

The team you will work in is international and consists of colleagues who also work as business analysts and delivery leads. This position is based at our office in Gothenburg, Sweden, and reports to the IT Manager Digital Customer Experience. For the right candidate, there is a possibility to be located at our site in Munich, Germany.

What You Will Do

• Manage and drive digital IT solutions and projects and product teams as a delivery lead
• Bring to bear your knowledge in digital services around eCommerce, CMS, and Digital Marketing, and facilitate / drive workshops or key meetings to capture business requirements and perform as-is analysis, understanding customer and user needs, their strategies, and their goals
• Work in Agile digital Product Teams with business product owners, architects, and tech teams
• Define User Stories, Acceptance Criteria, perform UAT, and think and work Agile
• Own the technical solution and drive improvements in incident resolution, stability, InfoSec, etc.
• Manage team capacity, budgets, and report progress

Who You Are

• You have a university degree in a relevant field, e.g., Computer Science, Business Administration.
• Knowledge and technical understanding of eCommerce, Websites, portals, Digital Marketing (MarTech)
• Experience analyzing and breaking down problems and information
• Ability to handle ambiguity and multiple activities, quickly shifting from one situation to another
• Strong verbal and written communication skills, including facilitating meetings, workshops, and senior stakeholder sessions
• Fluent in English, written and verbal
• Willing to travel 10%
• You are a team player who actively participates in the team’s activities and initiatives
• Experience in stakeholder management at global and regional levels, within and outside the IT domain, and comfortable working in vendor-driven environments

Additional information

We look forward to receiving your application. Please apply in English online via our website before the deadline or at your earliest convenience.

What We Can Offer You

At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose. We offer a collaborative and inclusive culture, empowering and engaged leaders, impactful work with a sustainable purpose, opportunities for learning and growth, support for well-being, and innovative solutions. Working at Essity is not just a career; it is a chance to make the world healthier, more hygienic, and safer through impactful innovations and sustainable solutions, reaching more people every year with essential products for well-being.