Operations Manager – Operations Excellence (EMEA), Germany

TN Germany; Köln; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading company is seeking an Operations Manager for Operations Excellence in Cologne, Germany. The role involves providing strategic leadership for Subway Market Operations in EMEA, ensuring field teams are equipped for success. Ideal candidates will have a Bachelor's degree and extensive experience in the QSR or food retail sectors. The position offers a dynamic work environment with opportunities for professional growth.

Leistungen

Insurance Plans (Medical/Life)

Pension

Competitive Bonus

Mobility Allowance

Tuition Reimbursement

Company Holidays

Employee Resource Groups

Volunteering time

Qualifikationen

• 5-10 years of QSR, restaurant, or food retail experience.
• Experience in a Franchise model is a plus.

Aufgaben

• Serve as the primary operations conduit to key SMO stakeholders.
• Collaborate with regional SMEs to set standards and develop strategies.
• Coordinate with L&D to ensure training meets brand standards.

Kenntnisse

Interpersonal Skills

Communication Skills

Strategic Thinking

Team Management

Self-Motivated

Ausbildung

Bachelor's Degree

Jobbeschreibung

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Operations Manager – Operations Excellence (EMEA), Germany, Cologne

Client: Subway

Location: Cologne, Germany

Job Category: Other

EU work permit required: Yes

Job Reference: 15738a4724a5

Job Views: 1

Posted: 11.05.2025

Expiry Date: 25.06.2025

Job Description:

About the Role: The Operations Manager – Operations Excellence will provide Operations Strategy & Leadership for our Subway Market Operations territories throughout EMEA to ensure that SMO Field Teams have the necessary tools, systems, reporting, and FZE support to execute the business strategy and deliver performance improvements.

If you feel this is the role for you, and you are successful with your application, be ready to be Bold, Empowered, Accountable, and to have Fun in a fast-paced and agile working environment.

Responsibilities include but are not limited to:

1. Restaurant Excellence - Enable Execution: Serve as the primary operations conduit to key SMO stakeholders in the NNDACH region, ensuring field teams have the tools, systems, reporting, and support to execute brand strategy and foster a culture of performance and profit management.
2. Restaurant Excellence - Primary Internal Operations Customer: Act as the main internal Operations customer for the wider Operations team and cross-functional projects, ensuring clear roles and collaboration to support operational execution and performance.
3. Restaurant Excellence - GTM Strategy: Collaborate with regional SMEs to set standards and develop strategies, tools, and systems for effective field deployment and performance.
4. Commercial Success - Profitable Restaurant Operating Model: Own and develop the in-restaurant operating model to support profitability and brand strategy.
5. Commercialization: Ensure clear stage gates and accountability for projects impacting restaurant operations, providing feedback to governance.
6. FZE Support Services: Work with support teams to provide consistent franchisee support and refine processes for efficiency.
7. Restaurant Excellence - Field Training Support: Coordinate with L&D and SMO leadership to ensure training meets brand standards and business needs.

Skills and Abilities Required:

• Bachelor's Degree and 5-10 years of QSR, restaurant, or food retail experience; team management experience preferred.
• Strong interpersonal and communication skills, with ability to build business cases and articulate to stakeholders.
• Self-motivated team player with cross-functional experience and enthusiasm.
• Strategic thinking with willingness to support operational tasks.
• QSR/Restaurant/Retail experience is a plus, not required.
• Experience in a Franchise model is a plus.

What do we Offer?

• Insurance Plans (Medical/Life)
• Pension
• Competitive Bonus
• Mobility Allowance
• Tuition Reimbursement
• Company Holidays
• Employee Resource Groups
• Volunteering time
• And Many More…

Other details

• Job Family: Historical
• Pay Type: Salary
• Employment Indicator: Regular