Deutschsprachige Kundenservice in Griechenland (m/w/d) für Microsoft

TN Germany; Regensburg; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

An exciting opportunity awaits you with a multinational company! Join the Microsoft Customer Experts team in Greece, where you'll support customers from Germany, Austria, and Switzerland. This role emphasizes excellent communication skills in German and offers competitive salaries, relocation support, and professional development opportunities. Embrace a positive and adventurous attitude while working in a modern environment that values diversity and provides equal opportunities. If you're ready to grow your career and gain valuable experience, this is the perfect chance for you!

Leistungen

Relocation support

Competitive salary

Referral Program

Health care benefits

Full training

Professional development opportunities

Free Greek language courses

Modern premises

Diversity initiatives

Qualifikationen

• Fluent in German and good command of English.
• Sales experience and technical research skills are a plus.

Aufgaben

• Identify customer needs and deliver solutions.
• Guide customers with billing inquiries and transactions.
• Assist customers with order placement and troubleshooting.

Kenntnisse

Fluent German

Good command of English (B2+)

Sales experience

Technical research skills

Advanced internet research skills

Empathy

Strong communication skills

Positive attitude

Willingness to learn

Jobbeschreibung

Social network you want to login/join with:

Client:

Teleperformance

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

ada29242ed2e

Job Views:

2

Posted:

09.05.2025

Expiry Date:

23.06.2025

Job Description:

Are you a fluent German speaker? Join our Microsoft Customer Experts team and work in Greece with the world’s tech leader!

Microsoft collaborates with our TP in Greece, providing excellent opportunities for experienced technology enthusiasts to work with the world’s tech leader!

If you speak German fluently and wish to experience working in the world of computer software, consumer electronics, personal computers, and online platforms, grab this chance to join the German Microsoft Support team to support customers from Germany, Austria & Switzerland.

What you will do:

• Identify customers’ needs and deliver appropriate solutions, including sales
• Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution in a timely manner
• Assist customers to place an order and resolve related issues
• Answer inquiries and troubleshoot or escalate technical issues, assisting with account issues
• Follow standard diagnostic procedures, focusing on frequently asked questions
• Ensure customer satisfaction
• Exchange ideas and solutions with colleagues

What you will bring:

• Excellent communication skills in German
• Good command of English (B2+)
• Sales experience with consumer products and services is a plus
• Technical research skills for troubleshooting
• Advanced internet research skills
• Empathy and strong communication skills
• Positive and adventurous attitude
• Willingness to learn and grow

What we offer:

• Relocation support to Greece (flight tickets, hotel, house search assistance at no cost)
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring friends and receive bonuses
• Health care benefits and discounts
• Full training by certified instructors
• Opportunities for professional development
• Community and social responsibility initiatives
• Free online Greek language courses
• Modern premises with relaxing areas
• Work for a Great Place to Work-Certified company that values diversity

This is a great opportunity to develop your career with a multinational company, gaining valuable skills and experience, while representing a global brand. The company promotes diversity and offers equal opportunities regardless of gender, ethnicity, religion, culture, or age.

Find out more!

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