Housekeeping Supervisor | Dublin AC Hotel

Salus Altmark Holding; Magdeburg; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading company in the hospitality sector is seeking a Housekeeping Supervisor to manage the housekeeping department. Responsibilities include ensuring compliance with operational procedures, training staff, and maintaining high service quality. The ideal candidate will have prior housekeeping experience and be bilingual in English and Spanish.

Qualifikationen

• Prior housekeeping experience in the hospitality industry; supervisory experience a plus.
• Bilingual English/Spanish a must!

Aufgaben

• Maintain a high quality of services offered to guests through management of housekeeping.
• Train and develop team members and ensure all required training is complete.

Kenntnisse

Communication

Team Development

Problem Solving

Ausbildung

High school graduate or equivalent

Some college preferred

Tools

Cleaning Techniques

Chemical Handling

Jobbeschreibung

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department.
• Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well.
• Handle guest complaints ensuring guest satisfaction.
• Train and develop team members and ensure all required training is complete according to standards.
• Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
• Assist staff with their job functions to ensure optimum service to guests.
• Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
• Performs housekeeping, laundry, and houseperson functions whenever necessary.
• Other duties as assigned.
  
  

Responsibilities

Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.

Qualifications

• Prior housekeeping experience in the hospitality industry; supervisory experience a plus.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent, some college preferred.
• Bilingual English/Spanish a must!
• Knowledge of proper cleaning techniques, chemical handling requirements, and use of equipment.