RAD Process Assistant, RDE1 (m / w / d) - Amazon Deutschland E14 Transport GmbH

Amazon Deutschland E14 Transport GmbH; Hamburg; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

Join a forward-thinking company as a RAD Process Assistant, where you will play a key role in managing daily operations and supporting a dynamic team. This exciting position involves ensuring smooth item flow, tracking performance, and participating in safety initiatives within a vibrant work environment. With a strong emphasis on customer obsession and teamwork, you will have the opportunity to innovate and improve processes while working with cutting-edge IT hardware. If you are ready to make a significant impact and thrive in a diverse and inclusive workplace, this role is perfect for you.

Qualifikationen

• Previous experience in a similar role is essential.
• Basic technical knowledge and good communication skills are required.

Aufgaben

• Support and manage daily department duties and labor allocation.
• Ensure area performance through tracking and feedback on associate performance.
• Participate in safety initiatives and maintain a clean work area.

Kenntnisse

Fluent in German

Fluent in English

Good communication skills

Basic technical knowledge

Customer obsession

Team player

Ausbildung

Experience in a similar role

Jobbeschreibung

Über uns

RAD Process Assistant in Oberkrämer bei Berlin

At Amazon, we strive to be earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.

Amazon (OpsTech Solution Supply Chain - OTS SC) has an immediate opening as RAD (Rapid Asset Deployment) Process Assistant to support our new building within the RAD program. The OTS SC organization manages and is responsible for a wide variety of hardware testing and deployment, new device launches, and project initiatives that cross business teams and operations groups within Amazon Fulfillment IT.

As RAD Process Assistant, you are responsible for either administrative Ops support — resolving tool-related blockers and preparing virtual environments to ensure smooth item flow in operations — or independent operational support on the shop floor, owning one or more process paths according to daily setup: Dock, Receive, Pick / Pack, Provision. The role also involves safety aspects, such as maintaining a neat and clean working environment, ensuring the absence of un-calculated safety risks, and waste management compliance in RDE1.

Key job responsibilities

1. Support and work independently in the department as required
2. Help manage daily department duties, including labor allocation, leading stand-up meetings, assigning job duties, and communicating with internal and external partners
3. Follow up on policies, track attendance (excluding disciplinary actions)
4. Track and report labor hours and adjust labor movements
5. Assist on the shop floor as an associate resource, train associates, and verify SOP compliance
6. Ensure successful area performance through tracking, reporting, and providing feedback on associate performance
7. Participate in Operational Excellence initiatives
8. Fill in as needed with production duties
9. Understand workflow and daily production goals
10. Review and update SOPs as required
11. Maintain a clean and organized work area, submit safety audits
12. Identify and address safety hazards
13. Coach associates on safe working practices
14. Participate in safety initiatives
15. Report all job injuries immediately to the area manager

About the team

The OTS SC RAD team provides IT hardware to various internal customers like AMZL, VF, or FCs. We handle receiving, repairing, provisioning/image creation, and shipping of IT equipment, from handheld scanners to peripherals and laptops. We also build and prepare IT site infrastructure for new building launches. We are a crucial team supporting our operations in delivering to the customer.

Grundqualifikationen

• Previous experience in a similar role
• Basic technical knowledge
• Ability to communicate in German and English
• Good written and verbal communication skills
• High customer obsession
• Team player willing to share knowledge and innovate

Bevorzugte Qualifikationen

• Experience in OTS SC or Amazon Delivery
• Curious mindset questioning how to improve
• High level of ownership and accountability, independent working style

We value diversity and are an equal opportunities employer. If you need workplace accommodations, please visit our site for more information. We look forward to your application.