Customer Support (German Speaker)

TN Germany; Deutschland; Remote; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading company in customer service is seeking a native-level German speaker to support customers across various platforms. This role involves responding to inquiries, documenting issues, and collaborating with an international team. Enjoy benefits like health insurance and relocation support.

Leistungen

Health insurance

Performance bonuses

Relocation package

Free accommodation for the first 5 days

Discount promotions

Qualifikationen

• Native-level German speaker, fluent in English.
• Customer support experience is advantageous.

Aufgaben

• Supporting customers of various service platforms.
• Responding to customer inquiries via phone or email.

Kenntnisse

Problem-solving

Interpersonal skills

Communication

Jobbeschreibung

Social network you want to login/join with:

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Client:

Snaphunt

Location:

Germany, Germany

Job Category:

Customer Service

EU work permit required:

Yes

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Job Reference:

28d21ee81ba1

Job Views:

1

Posted:

16.05.2025

Expiry Date:

30.06.2025

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Job Description:

The Offer

• Health insurance
• Performance bonuses
• Great internal advancement opportunities - most leadership positions are filled internally
• The opportunity to work remotely in Malta, with the possibility of working fully remotely
• 8 working hours per day, 5 days a week
• Relocation package (flight costs reimbursed)
• Free accommodation for the first 5 days
• Assistance with necessary documents and apartment search
• Various discount promotions, e.g., fitness studio

The Job

If you're ready to embark on an exciting journey and contribute to creating a positive online experience for millions of users, don't miss this opportunity! Your daily tasks will include:

• Supporting customers of various service platforms
• Responding to customer inquiries via phone or email, providing excellent assistance
• Documenting and escalating complex issues to supervisors
• Working in an international team with colleagues from the Netherlands, Malta, and Germany

The Profile

• Native-level German speaker, fluent in English
• Customer support experience is advantageous
• Basic computer skills
• Strong problem-solving and interpersonal skills
• Ability to manage multiple priorities with clear and concise communication

The Employer

Our client is a multilingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta. They specialize in recruiting Scandinavians, Dutch, Germans, and Finns for various positions across Europe. Their mission is to help people find great jobs abroad and ensure a smooth transition to a new country.