Deutschsprachige Kundenservice in Griechenland (m/w/d) für Microsoft

TN Germany; Kaiserslautern; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

An exciting opportunity awaits in Greece with a leading tech company! Join the Microsoft Customer Experts team and leverage your German language skills to support customers from Germany, Austria, and Switzerland. This role offers competitive compensation, relocation support, and a chance to grow professionally in a dynamic environment. Enjoy a vibrant workplace that values diversity and offers continuous learning opportunities. If you're ready for a new adventure and want to make a difference, this is the perfect role for you!

Leistungen

Relocation Support

Competitive Salary

Referral Program

Health Care Benefits

Full Training

Professional Growth Opportunities

Community Events

Free Greek Language Courses

Relaxing Break Areas

Diversity Initiatives

Qualifikationen

• Fluent in German with good English skills.
• Experience in sales and customer service is a plus.

Aufgaben

• Identify customer needs and provide solutions.
• Assist with billing inquiries and account issues.
• Ensure customer satisfaction and resolve technical issues.

Kenntnisse

German Communication Skills

English Communication Skills

Sales Experience

Technical Research Skills

Internet Research Skills

Empathy

Positive Attitude

Willingness to Learn

Jobbeschreibung

Social network you want to login/join with:

Client:

Teleperformance

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

119896bc69cd

Job Views:

2

Posted:

09.05.2025

Expiry Date:

23.06.2025

Job Description:

Are you a fluent German speaker? Join our Microsoft Customer Experts team and work in Greece with the world’s tech leader!

Microsoft collaborates with our TP in Greece, providing excellent opportunities for experienced technology enthusiasts to work with the world’s tech leader!

If you speak German fluently and wish to experience working in the world of computer software, consumer electronics, personal computers, and online platforms, grab this chance to join the German Microsoft Support team, supporting customers from Germany, Austria & Switzerland.

What you will do:

• Identify customers’ needs and deliver appropriate solutions, including sales
• Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner
• Assist customers to place an order and resolve related issues
• Answer customers’ inquiries, troubleshoot, escalate technical issues, and assist with account issues
• Follow standard diagnostic procedures, focusing on handling frequently asked questions effectively
• Ensure customer satisfaction and turn every customer into a happy customer!
• Exchange ideas and solutions with colleagues!

What you will bring:

• Excellent communication skills in German
• Good command of English (B2+)
• Sales experience with consumer products and services (asset)
• Technical research skills for troubleshooting
• Advanced internet research skills
• Empathy and strong communication skills
• Positive and adventurous attitude
• Willingness to learn and grow

What we offer:

• Support for relocation to Greece, including flights, hotel, and house search assistance (at no cost)
• Competitive salary plus two extra salaries annually
• Referral Program: Bring friends and receive bonuses!
• Health care benefits and discounts
• Full training by certified instructors
• Opportunities for professional growth and development
• Community events and social responsibility initiatives
• Free online Greek language courses
• Modern premises with relaxing break areas
• Work for a Great Place to Work-Certified company that values diversity

This is a great opportunity to develop your career within a multinational company, gaining valuable experience while representing a globally recognized brand. The company promotes diversity and offers equal opportunities regardless of gender, ethnicity, religion, culture, or age.

Find out more!

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