HR Services Governance Lead (m/f/diverse) Original Equipment Solutions - REF83479C

TN Germany; Hannover; Hybrid; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading company in Hanover is seeking an HR Services Governance Lead to oversee HR service operations and ensure compliance with governance standards. The role involves leading a team, managing outsourced services, and implementing data quality governance. The ideal candidate will have a strong background in HR management and vendor management, with fluency in English and German. This position offers a hybrid work schedule and opportunities for professional development.

Leistungen

Flexible working models

Sabbaticals

Cross-border work

Corporate Benefits

Professional Development

Competitive Compensation

Qualifikationen

• Experience in leadership roles within HR shared services.
• Strong background in HR governance and outsourced services.

Aufgaben

• Lead and coordinate a team of process owners for HR services.
• Monitor outsourcing partners' deliverables and manage service commitments.
• Implement data quality standards and governance policies.

Kenntnisse

Leadership

Analytical Skills

Vendor Management

Compliance

Data Management

Fluent in English

Fluent in German

Ausbildung

Bachelor’s or Master’s degree in HR Management

Bachelor’s or Master’s degree in Accounting

Bachelor’s or Master’s degree in Finance

Bachelor’s or Master’s degree in Law

Bachelor’s or Master’s degree in Business Administration

Jobbeschreibung

The provided job description is comprehensive and well-structured, but it can be improved for clarity and readability by fixing minor formatting issues and removing some redundant or irrelevant content. Here is a refined version:

HR Services Governance Lead (m/f/diverse) Original Equipment Solutions - REF83479C, Hanover

Client: [Client Name]

Location: Hanover, Germany

Job Category: Other

EU work permit required: Yes

Job Reference: 722588e8a049

Job Views: 1

Posted: 16.05.2025

Expiry Date: 30.06.2025

Job Description

Service Governance (Internal & Outsourced BPO)

• Lead and coordinate a team of process owners responsible for workforce data management, payroll, knowledge management, Internal Control System & Audits, and service governance standards.
• Provide subject matter expertise to ensure best practices in governance, compliance, and service delivery.
• Oversee process transitions, ensuring smooth handovers and comprehensive training.
• Develop and maintain governance frameworks for standardized HR service operations.
• Implement continuous improvement initiatives to enhance efficiency and quality.
• Establish reporting mechanisms to monitor performance and drive accountability.
• Ensure compliance with regulatory requirements and industry standards.

Outsourced Service Management

• Monitor outsourcing partners' deliverables to ensure adherence to SLAs and performance metrics.
• Manage service commitments, MSAs, and ensure high-quality service delivery.
• Govern outsourcing relationships, including contract management and issue resolution.
• Track KPIs, identify improvement areas, and implement corrective actions.
• Conduct service reviews and oversee change management processes.
• Coordinate audits and maintain documentation for outsourced HR operations.
• Collaborate with internal HR teams for seamless integration of processes.

Data Quality Governance

• Implement data quality standards and governance policies.
• Ensure data accuracy, integrity, and compliance with GDPR and other regulations.
• Conduct audits and implement corrective actions for data issues.

This role can be performed at any European OESL location.

Qualifications

• Bachelor’s or Master’s degree in HR Management, Accounting, Finance, Law, Business Administration, or related field.
• Experience in leadership roles within HR shared services, operations, or supplier management.
• Strong background in HR governance, data management, and outsourced services.
• Vendor management experience with SLA monitoring.
• Fluent in English and German (written and spoken).
• Strong analytical skills.

Applications from severely handicapped people are welcome.

Additional Information

What we offer:

• Hybrid schedule: Flexible working models, sabbaticals, cross-border work.
• Corporate Benefits: Discounts with various vendors for restaurants, fitness, etc.
• Improvement Program: Incentives for ideas via Continental Idea Management.
• Professional Development: Opportunities to grow within the company.
• Competitive Compensation: Based on contribution and company performance.

Interested?

Our Commitment

We offer opportunities for impact, growth, flexibility, and teamwork. Join us to be part of a pioneering team committed to success!