Electrical Engineer as Operations Manager NOC (f / m / d)

E.ON Drive GmbH; Essen; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

Join E.ON Drive GmbH as an Operations Manager NOC - Netherlands in Essen, where you will oversee the stability of high-power charging networks and enhance customer experiences. This role requires a degree in electrical engineering and offers a hybrid work model, excellent benefits, and opportunities for personal growth.

Leistungen

Hybrid work model

Flexible working hours

Sabbaticals

Subsidized meals and drinks

Employee Share Program

Pension scheme

Qualifikationen

• Experience in the eMobility industry or customer service sector.
• Initial experience with DC infrastructure operations.
• Excellent communication and negotiation skills in English and Dutch.

Aufgaben

• Ensure stability of high-power charging network for major OEM customer.
• Operate DC chargers and manage customer requests.
• Maintain communication with customers and ensure compliance with regulations.

Kenntnisse

Problem-solving

Communication

Negotiation

Ausbildung

University degree in electrical engineering

Jobbeschreibung

E.ON Drive GmbH is the backbone of the German e-mobility business and represents the brand E.ON Drive. We bring renewable energy to the road and support individuals and companies throughout Germany in traveling in a clean, quiet, and affordable way by using electromobility. Our product portfolio includes smart solutions for charging on the road, at work, and at home. We assist our customers in every step they take, from personal advice and installation of charging stations to modern billing systems and the supply of green electricity.

At E.ON, diversity matters. We welcome all people and believe that differences make us stronger. Become part of our inclusive and diverse company culture! To create equal opportunities, we offer our positions in full or part-time.

Seize the chance to join our E.ON Drive GmbH team in Essen as soon as possible and apply online now for the position of Operations Manager NOC - Netherlands (f/m/d). Create perspectives not only for the future of E.ON but also for your own. We look forward to meeting you, because none of us is as strong as all of us.

Your Responsibilities

1. Ensure the stability of our high-power charging network for a major OEM customer, focusing on the Dutch market.
2. Operate our DC chargers and ensure a smooth customer experience, including documentation, analysis, and management of customer requests within our CRM/Predictive Maintenance Tool.
3. Implement relevant suppression measures and coordinate with our field service partners.
4. Maintain proactive and transparent communication with our customers.
5. Ensure that the charger infrastructure is maintained and inspected according to industry legislation and regulations.
6. Contribute to improving our service quality and operational excellence.
7. Support the continuous growth of our eMobility business.

Your Profile

1. University degree in electrical engineering or a comparable professional qualification.
2. Experience in the eMobility industry or customer service sector.
3. Initial experience with DC infrastructure operations.
4. Strong problem-solving skills and ability to prioritize collaboratively within a team.
5. Excellent communication and negotiation skills in English and Dutch; additional languages are a plus.
6. A proactive 'can-do' attitude and willingness to contribute to a new business area.

Benefits

To keep you motivated and healthy, we offer:

• Flexibility: Hybrid work model, flexible working hours, sabbaticals, or additional vacation opportunities for a healthy work-life balance.
• Working from abroad: Up to 20 days in the European Economic Area.
• Flat hierarchies: Interdisciplinary and cooperative work environment encouraging your ideas.
• Modern work environment: Ergonomic and digital standards.
• Personal growth: Opportunities for lifelong learning using the latest technology and state-of-the-art training.
• Family Service Support: Services including childcare, holiday care, nursing support, and daily assistance.
• Nutrition & Health: Subsidized meals and drinks, physiotherapy, flu vaccinations, mental health support.
• Corporate Benefits: Employee Share Program, pension scheme, discounts, insurances, and more.
• Central location: Excellent public transport, free parking, and charging points for e-vehicles.
• Individual Mobility: Options including private car leasing and bicycle leasing.