Senior Account Manager, Social Media

TN Germany; Berlin; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading company in social transformation seeks a Senior Account Manager in Berlin. You will manage and grow client accounts, develop creative strategies, and ensure project delivery meets client expectations. Join a dynamic team working with global brands.

Leistungen

Incremental extra holiday day per year

Extra days off between Christmas and New Year

Internal training opportunities

Flexible working hours

Home office options

Qualifikationen

• Experience account handling, creative development or client facing project management experience.
• Excellent written and verbal communication skills in German and English.

Aufgaben

• Manage and grow accounts through strong interpersonal skills.
• Develop innovative and creative ideas for client campaigns.
• Lead a team to deliver effective social strategies.

Kenntnisse

Client Relationship Management

Creative Development

Project Management

Analytical Skills

Organizational Skills

Communication

Jobbeschreibung

Senior Account Manager, Social Media, Berlin

Client:

1000heads

Location:

Berlin, Germany

Job Category:

Virtual job fairs

-

EU work permit required:

Yes

Job Reference:

5be4d3a1f3ba

Job Views:

1

Posted:

16.05.2025

Expiry Date:

30.06.2025

Job Description:

We are looking for a Senior Account Manager to join our Client Services team in Berlin.

The Client Services team at 1000heads is the engine that keeps all of our accounts powered. Our business is understanding what our clients need and delivering the solutions to help them get there. We do this via our extensive knowledge of sectors and business drivers, a potent blend of strategic and creative thinking, and exceptional organisation and project management skills.

To be part of the Client Services team at 1000heads you must be a passionate, details-loving communications expert, driven by the need to make things work. Your chance to work with amazing global clients such as The North Face, Google, Diageo, Wella, Vinted, Kerrygold, Amazon and the United Nations. global clients such as The North Face, Google, Diageo, Wella, Snap, Meta, Amazon and the United Nations.

Virtual job fairs

Role

To manage and grow accounts through strong interpersonal skills, the development of innovative creative ideas and excellent organisation.

• Consistently developing innovative and creative ideas and solutions for client campaigns
• Building relationships with (senior) clients; listen and understand individual client requirements and consistently meeting if not exceeding their expectations;
• Developing a clear understanding of your clients’ brand(s), category and customers
• Leading a team to deliver effective Social strategies for a range of clients and/or projects
• Leading and owning insights and monitoring projects, ensuring insights are integrated with creative and strategy development
• Working with the Creative and Engagement Strategy Directors to innovate and develop the strategic offering at 1000heads
• Monitoring and understanding your clients’ markets; be aware of market issues and competitive activity
• Keeping clients informed; ensure reports are on time and are kept in a central location so the rest of the team can locate if necessary
• Assisting in creating project briefs; briefing in and working with members of the wider team to develop an idea, strategy or campaign tactic; presenting and selling that idea to the client
• Working with Project Planners to develop effective project plans and project specification documents
• Producing accurate costs estimates, and ensuring they are signed off by Account Director and the client before work proceeds
• Ensuring all billing is completed on time
• Ensuring that campaigns run to agreed client budgets and clients approve all expenditure before it happens, particularly unexpected expenditure
• Assisting with the production of client reviews with senior clients
• Overseeing and owning the overall quality of the final deliverables on projects that you manage
• Ensuring your Account Director and / or Creative Director signs off all briefs and attends important project meetings
• Maintaining a central file of essential client information

Requirements

• Experience account handling, creative development or client facing project management experience
• Cross market campaign activation
• Able to effectively manage client relationships while delivering projects to the highest standard and on time and to budget
• The ability to analyse and resolve problems quickly and effectively
• Able to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity
• Must have strong listening skills
• Have an understanding of social media and its impact on brand
• Excellent organisational and time management skills
• The ability to work under pressure whilst keeping an eye for detail
• Excellent written and verbal communication skills in German and English

About 1000heads

1000heads is a Social Transformation company.

We combine expertise in data & analytics, strategy, technology and creativity to help the world’s best businesses build Social Age brands.

1000heads delivers social-first insight, consultancy, and creative services to clients around the world including The North Face, Google, Diageo, Wella, Snap, Meta, Amazon and the United Nations.

We have offices around the world in London, Berlin, New York, LA, Miami, Sydney and Melbourne.

1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.

For more information on 1000heads, visit www.1000heads.com.

• Exciting and challenging projects with some of the biggest brands in the world including Amazon, Diageo, Ancestry, Google and The North Face.
• Work closely with a great international team of insights, design and strategy specialists to deliver transformative social-first work for our clients
• One incremental extra holiday day per year for 5 years
• Extra days off between Christmas and New Year
• A healthy and collaborative 1000heads culture and a great team in Berlin
• Internal training opportunities and a budget for external events
• Flexible working hours and home office...but also a great office at Hackescher Markt, right in the heart of Berlin.

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