Specialist Customer Relations 30h (m/f/d)

TN Germany; Bayreuth; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading company in child safety and lifestyle products is seeking a Specialist Customer Relations in Bayreuth. This role focuses on managing customer orders, logistics, and accounts payable support while ensuring customer satisfaction. The ideal candidate will have a commercial apprenticeship, strong language skills in English and German, and proficiency in MS Office, with SAP/ERP knowledge preferred. Join a diverse and inclusive environment that values professional growth and offers competitive benefits.

Leistungen

Competitive salary

Annual leave

Product discounts

Personal development opportunities

Qualifikationen

• Up to 3 years of relevant experience.
• Strong language skills in English and German.

Aufgaben

• Order processing via phone, email, or EDI.
• Planning deliveries and logistics follow-up.
• Serving as main contact for customers and partners.

Kenntnisse

English

German

Ausbildung

Commercial apprenticeship

Tools

MS Office

SAP/ERP

Jobbeschreibung

Specialist Customer Relations (m/f/d)

Location:

Germany / Bayreuth

Company:

CYBEX GMBH

Job Category:

Other

EU work permit required:

Yes

Job Reference:

ff67fd8f99c0

Job Views:

2

Posted:

18.05.2025

Expiry Date:

02.07.2025

Job Description:

CYBEX is a company that prioritizes innovation in child safety and lifestyle products. We are seeking a Specialist Customer Relations to join our team in Bayreuth, Germany. The role involves managing customer orders, logistics, accounts payable support, handling customer complaints, testing SAP processes, managing payment and export terms, and coordinating shipping requests. The ideal candidate will have a commercial apprenticeship or similar education, up to 3 years of relevant experience, strong language skills in English and German, and proficiency in MS Office, with SAP/ERP knowledge preferred.

Responsibilities:

1. Order processing via phone, email, or EDI
2. Planning deliveries and logistics follow-up
3. Supporting accounts payable and finance
4. Serving as main contact for customers and partners
5. Handling customer complaints
6. Testing new SAP transactions and processes
7. Managing special payment terms and liaising with banks
8. Assisting with CRM reports
9. Defining country-specific payment and export terms
10. Managing special shipping requests

Profile of Qualification:

1. Commercial apprenticeship or similar education
2. Up to 3 years of relevant experience
3. Team-oriented, resilient, flexible, eloquent, and responsive to customer needs
4. Strong English and German skills
5. Proficient in MS Office; SAP/ERP knowledge is a plus

CYBEX values diversity and offers a global, inclusive work environment with opportunities for professional growth. We provide a competitive salary, annual leave, product discounts, and personal development in an international setting.