German Travel Experience Advisor - Sofia

TN Germany; Hamburg; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

An established industry player is seeking a Travel Experience Advisor who is passionate about travel and fluent in German and English. In this role, you'll assist travelers with their journeys, providing expert advice and support while ensuring each experience is unforgettable. Join a diverse team of travel enthusiasts in a supportive environment where your language skills will help shape memorable adventures. This is more than just a customer support position; it's your chance to turn travel dreams into reality and inspire others to explore the world.

Leistungen

Full training provided

Career growth pathways

Supportive work environment

Diverse team of travel lovers

Qualifikationen

• Fluent in German and English with a strong service orientation.
• Previous experience in travel or customer-facing roles is a bonus.

Aufgaben

• Assist travelers via phone, chat, and email with bookings and itinerary support.
• Provide expert advice on destinations and accommodations.

Kenntnisse

Fluent in German (C1/C2)

Fluent in English (B2+)

Calm communication style

Problem-solving skills

Customer service orientation

Jobbeschreibung

German Travel Experience Advisor

Craft Journeys. Create Moments. Speak Their Language.

You don't just book tickets; you shape experiences.

If you're fluent in German and English, passionate about helping others, and driven by the thrill of travel, this opportunity blends service with storytelling. We're hiring a Travel Experience Advisor to assist customers with their journeys and make each one unforgettable.

This role is more than customer support. It's about being the calm voice on the line when a trip needs rescuing or the excited guide helping someone take off for their dream vacation.

What You'll Be Doing:

1. Assist travelers in German and English via phone, chat, and email, from booking changes to itinerary support
2. Provide expert advice on destinations, routes, and accommodations
3. Solve problems with empathy and efficiency, even when plans don't go as planned
4. Stay informed about travel trends, safety updates, and company services
5. Represent the brand's voice as warm, capable, and human

Who You Are:

1. Fluent in German (C1/C2) and English (B2+)
2. You have a calm, clear communication style and a natural sense of service
3. Previous experience in travel, hospitality, or customer-facing roles is a bonus, but personality matters more
4. Able to stay solution-oriented and professional under pressure

Why You'll Love It:

1. Join a diverse team of travel lovers and cultural connectors
2. Receive full training and career growth pathways
3. Work in a supportive, internationally-minded environment
4. Help people explore the world and maybe get inspired to plan your own next adventure

Wherever they're going, you'll help get them there with confidence.

Ready to turn your language skills into unforgettable travel moments? Apply now and start building journeys one call at a time.