Official Procurement Agency Administrator - Germany

Navy, Army & Airforce Institute (NAAFI); Sennelager; Vor Ort; GBP 21.000; Teilzeit

Zusammenfassung

An established industry player is seeking a dedicated Administrator to enhance customer service and manage OPA forms. This part-time role involves engaging with customers, ensuring accurate processing of forms, and maintaining compliance with fiscal regulations. The ideal candidate will possess strong administrative skills, attention to detail, and the ability to work both independently and collaboratively. Join a supportive team and enjoy benefits like a company pension and private medical insurance while contributing to a vital service for personnel.

Leistungen

Company pension

Employee discount

On-site parking

Private medical insurance

Referral programme

Sick pay

Qualifikationen

• Proven experience in an administrative role, preferably within Customs & Exercise or finance.
• Strong understanding of Forces Customs law and fiscal regulations.

Aufgaben

• Deal with customers face to face, via telephone and email.
• Responsible for checking entitlement and registration of new customers.

Kenntnisse

Administrative skills

Communication skills

Organizational skills

Problem-solving

Jobbeschreibung

Job description

Overview
Ensure all eligible personnel are provided with clear and concise information on using OPA forms for purchases, both under and over €2500. Guarantee that OPA forms are processed and maintained accurately and promptly. Maintain a strong commitment to delivering excellent customer service. Uphold integrity and respect in all aspects of daily responsibilities.

Responsibilities

• Deal with customers face to face, via telephone and email.
• Responsible for checking entitlement and registration of new customers onto the OPA database
• Responsible for the preparation of new OPA forms as and when requested by customers
• Responsible for taking payment and/or providing credits for customers for OPA forms (cash or card).
• Responsible for the input data from returned OPA forms onto the OPA database
• Assist customers with purchases of tax-free items over €2500 and liaise with Finance Department regarding these purchases.
• Responsible for accurate filing and maintenance of all OPA documents
• Responsible for following up on outstanding purchases and out of date OPA forms
• Provide necessary information to GEO Customs & Immigration for audit of the OPA database
• Report any misuse of the OPA system to GEO Customs & Immigration

Experience

• Proven experience in an administrative role, preferably within Customs & Exercise or finance.
• A solid understanding of the Forces Agreement, Forces Customs law, and fiscal regulations, coupled with strong communication skills.
• Excellent organisational skills with a keen attention to detail.
• Ability to work independently as well as part of a team in a fast-paced environment.
• A proactive approach to problem-solving and decision-making is highly valued.

If you are ready to take on this exciting opportunity as an Administrator, we encourage you to apply and become an integral part of our team!

Job Type: Part-time

Pay: £20,670.00 per year

Expected hours: 30 per week

Benefits:

• Company pension
• Employee discount
• On-site parking
• Private medical insurance
• Referral programme
• Sick pay