Deutscher Content Moderator für Social Media in Griechenland (m / w / d)

Teleperformance; Lünen; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

Join a dynamic team as a Social Media Content Moderator in Athens, where you will play a crucial role in enhancing online user experiences. This position offers a unique opportunity to work in a vibrant environment, reviewing and categorizing social media content while ensuring compliance with client policies. With comprehensive training and support for relocation, you'll be part of a diverse team dedicated to excellence. Enjoy a competitive salary, healthcare benefits, and opportunities for professional growth in a Great Place to Work-Certified Company. If you're passionate about online content and eager to make a difference, this role is for you!

Leistungen

Support for relocation to Greece

Competitive monthly salary plus bonuses

Healthcare benefits

Comprehensive training

Free online Greek language courses

Modern premises with relaxing break areas

Qualifikationen

• Excellent verbal and written skills in German and English.
• Experience in Content Moderation or Customer Support is an advantage.

Aufgaben

• Review and categorize social media content based on specific guidelines.
• Ensure all user-uploaded information complies with client policies.

Kenntnisse

German language proficiency

English language proficiency

Communication skills

Problem-solving abilities

Attention to detail

Ausbildung

Experience in Content Moderation

Experience in Customer Support

Tools

Windows OS

MS Office

Internet applications

Jobbeschreibung

Are you passionate about everything online, with an eye for details? Become a member of our strong and growing Social Media Content Moderators team in Athens!

We are looking for talents with excellent German and English skills to join us in our state-of-the-art working environment in Greece, after relocating to Athens.

Be part of a dedicated team that reviews and categorizes social media commercial ads, as well as moderates business content, helping to build a better user experience.

TP in Greece has been connecting customers with top global brands for over 30 years. With a team of more than 12,000 employees from over 109 nationalities, we proudly represent leading global businesses.

Note: This position is on-site only. Our teams are based in our modern offices in Athens, Greece (Moschato and Piraeus).

What you will do:

• Review and categorize social media content based on specific guidelines.
• Ensure all user-uploaded information complies with client policies.
• Make balanced decisions to advocate effectively for the online community.
• Ensure high-quality and safe experiences for users and businesses.
• Apply content policies consistently and execute handling procedures.
• Assist customers via chat, email, or phone (depending on the project).
• Identify workflow inefficiencies and suggest improvements.
• Follow company and client procedures and guidelines.

What we expect from you:

• Excellent verbal and written skills in German.
• Very good knowledge of English.
• Exceptional communication, soft skills, and problem-solving abilities.
• Proficiency with Windows OS, internet applications, and MS Office.
• Strong teamwork and collaboration skills; ability to work independently with limited supervision.
• Attention to detail and ability to differentiate personal beliefs from moderated content and policies.
• Positive, proactive attitude and a desire for continuous improvement.
• Experience in Content Moderation, Social Media, or Customer Support is an advantage.

What we offer:

• Support for your relocation to Greece, including flight expenses, hotel accommodation, and assistance with housing, all at no cost to you.
• Competitive monthly salary plus two additional salaries per year.
• Refer-A-Friend program with bonuses.
• Healthcare benefits and various discounts.
• Comprehensive training by certified instructors.
• Opportunities for professional growth and development.
• Participation in events and community/social responsibility initiatives.
• Free online Greek language courses.
• Modern premises with relaxing break areas.
• Work for a Great Place to Work-Certified Company that values diversity.

Find out more about this opportunity.

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