Client Service Officer Guarantees & Letters of Credit (m/f/d)

TN Germany; Frankfurt; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading company in the banking sector is seeking a Client Service Officer for Guarantees & Letters of Credit in Frankfurt. The role involves managing guarantee processes, supporting letter of credit transactions, and ensuring compliance with regulations. Candidates should have a university degree in Finance or Business Administration and over 3 years of relevant experience. Join a dynamic team in a hybrid work environment and contribute to the success of the organization.

Qualifikationen

• Over 3 years of experience in a Trade Finance Department within a bank.
• Deep knowledge of bank guarantees.
• Basic knowledge of Letters of Credit.

Aufgaben

• Manage the entire process related to issuance, amendment, and cancellation requests for international guarantees.
• Support issuance, amendment, document presentation, and cancellation requests for import and export letters of credit.
• Ensure all transactions comply with internal policies and regulatory guidelines.

Kenntnisse

Teamwork

Client-oriented attitude

Proficiency in MS Office

Fluency in German

Fluency in English

Presentation skills

Negotiation skills

Ausbildung

University degree in Finance, Business Administration, or related field

Bank apprenticeship

Jobbeschreibung

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Client Service Officer Guarantees & Letters of Credit (m/f/d), Frankfurt

Location: Frankfurt, Germany

Job Category: Other

EU work permit required: Yes

Job Details

Banking operations processing, Permanent contract, Frankfurt am Main, Hessen, Germany, Hybrid work environment. Reference: 250008Y0. Start date: 2025/06/01. Publication date: 2025/04/16.

Responsibilities

• Manage the entire process related to issuance, amendment, and cancellation requests for international guarantees.
• Support issuance, amendment, document presentation, and cancellation requests for import and export letters of credit.
• Ensure all transactions comply with internal policies and regulatory guidelines.
• Act as the first point of contact for customers regarding operational specifics of their requests.
• Monitor and manage fees, process debiting (MT499), and prepare invoices in coordination with the back office.
• Prepare internal and external monthly business reports and relevant statistics.
• Report to the GTB Head of Client Service.
• Collaborate closely with GTB Front Office and support Senior Trade Bankers.
• Assist with the execution of Permanent Supervision Controls.

Profile Required

Experience and Technical Skills

• University degree in Finance, Business Administration, or related field (or bank apprenticeship).
• Deep knowledge of bank guarantees.
• Basic knowledge of Letters of Credit.
• Over 3 years of experience in a Trade Finance Department within a bank.
• Strong teamwork skills.
• Client-oriented attitude.
• Proficiency in MS Office.
• Fluency in German and English (spoken and written); French is an advantage.

Personal Abilities / Competencies

• Solution-oriented, structured, and flexible working style.
• Proactive team player with strong interpersonal and communication skills.
• Excellent presentation, negotiation, and communication skills.
• Ability to work under deadlines in a culturally diverse environment.
• Ability to escalate issues appropriately.
• Good interpersonal skills and ability to maintain good relationships internally and externally.

Why Join Us

At Societe Generale, we believe people are the drivers of change. Join us to grow in a stimulating environment, feel useful daily, and develop your expertise. Be part of a dedicated team striving for success. Please apply with a CV, cover letter, and all relevant certificates.