Executive Housekeeping Manager (m / f / d)

Marriott Hotels Resorts; München; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading hotel in Munich is seeking an Executive Housekeeping Manager to oversee housekeeping operations. The ideal candidate will ensure high cleanliness standards, manage staff, and collaborate with various departments to enhance guest satisfaction. If you have a strong leadership background in upscale hotels and a passion for quality service, this is the role for you.

Qualifikationen

• At least 4 years of management experience in Housekeeping.
• Fluent in English; German skills are a plus.

Aufgaben

• Maintain cleanliness standards of all rooms and public areas.
• Plan, schedule, and manage cleaning staff operations.
• Develop team members and manage recruitment.

Kenntnisse

Leadership

Communication

Team Spirit

Jobbeschreibung

The Munich Marriott City West sets new benchmarks and standards in meetings & events. Inspired by the Bavarian lifestyle and with 398 guest rooms and suites and nearly 5000 sqm of public space including a state-of-the-art conference center, customized and first-class event needs are put into practice. The upscale concept includes the Italian restaurant & Vineria Assoluto with open show kitchen, the Assoluto Caffe, and the Westhub Lounge & Bar, offering an outstanding culinary offering combined with warm hospitality in a stylish ambience. Our guests are also delighted by the spectacular roof terrace and MClub Lounge with panoramic views over the city all the way to the Bavarian Alps. The hotel is located in the lively Westend, centrally located in the immediate vicinity of Munich's Old Town and within walking distance of the famous Oktoberfest grounds.

JOIN OUR HOTEL TEAM

• as Executive Housekeeping Manager (m / f / d) for the Munich Marriott City West!

Who we are looking for...

With your strong sense of quality, structure, and efficiency, you take on both the strategic responsibility and operational execution of all housekeeping processes in our hotel. As an experienced leader, you ensure daily cleanliness and hygiene at the highest level and continuously develop your team professionally and personally.

You lead cross-functional projects aimed at optimizing processes and setting innovative standards in collaboration with internal departments and external service providers. You leverage modern tools and methods to use resources efficiently and establish new benchmarks in quality and sustainability.

Guest satisfaction is both your standard and motivation. Through clear communication, structured planning, and a sharp eye for detail, you ensure that every room, area, and team member contributes to upholding our high standards daily.

What your responsibilities are...

• Maintain service and cleanliness standards of all rooms and public areas.
• Overall responsibility for planning, scheduling, and operational processes of the cleaning staff.
• Final inspection and release of cleaned rooms.
• Process invoices and delivery bills, working closely with the accounting department.
• Control costs related to contractors, cleaning agents, and personnel.
• Coordinate with external and contract companies, negotiate conditions, and ensure brand standards are met.
• Manage inventory and stock of cleaning agents.
• Facilitate clear communication within your team and with other departments such as engineering and front office.
• Focus on guest satisfaction and seek continuous improvement.
• Handle administrative and operational management of the Housekeeping team.
• Develop your team and trainees, passing on your extensive knowledge.
• Recruit new team members in collaboration with the Director of Rooms & HR.
• Provide professional induction and foster a motivating work environment.
• Collaborate with all hotel departments and the leadership team as a team player.

What we expect from you...

• At least 4 years of relevant management experience in Housekeeping within the upscale hotel industry.
• Professional appearance, charm, and professionalism.
• Empathetic leadership skills.
• Excellent communication skills.
• Fluent in English; German language skills are a plus.
• Positive attitude, hands-on mentality, and a natural team spirit.
• Motivates your team to perform at their best and supports leadership with expertise.
• Enthusiastic about sharing knowledge and developing others.
• Work permit for the EU / Germany is required.