Deutschsprachige Kundenservice in Griechenland (m/w/d) für Mercedes-Benz

TN Germany; Ludwigshafen am Rhein; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Join a dynamic team as a Customer Expert for a prestigious automobile brand! This role offers the chance to enhance your communication skills and gain valuable experience while providing exceptional customer service. With comprehensive relocation support to Greece, competitive salary packages, and a vibrant work environment, this opportunity is perfect for auto enthusiasts looking to advance their careers in a multinational company. Embrace diversity and equal opportunities while representing a globally recognized brand.

Leistungen

Relocation support

Competitive salary

Refer-A-Friend bonuses

Health care benefits

Free online Greek language courses

Fully remunerated training

Career path opportunities

Special events and community initiatives

State-of-the-art premises

Qualifikationen

• Experience in customer support for at least 6 months preferred.
• Strong communication and problem-solving skills are essential.

Aufgaben

• Be the primary point of contact for customer requests.
• Provide a seamless customer experience via phone, email, and chat.
• Resolve customer issues professionally and promptly.

Kenntnisse

Fluent in German

Good English skills

Communication skills

Problem-solving mentality

Tech savviness

Jobbeschreibung

Social network you want to login/join with:

Client:

Teleperformance

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

12cfb09413a9

Job Views:

1

Posted:

09.05.2025

Expiry Date:

23.06.2025

Job Description:

If you are an avid auto enthusiast, join our Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands.

We are looking for German-speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Your responsibilities:

• Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands.
• Utilize phone calls, emails, and chats to provide a seamless customer experience.
• Respond to inquiries about products and services, offering expert advice on a range of car-related matters.
• Resolve issues as they arise – addressing customers’ concerns professionally and promptly.
• Turn every customer into a happy customer!

What you will bring:

• Fluency in German.
• Very good use of English – both written and spoken.
• A profound passion for cars is a big plus.
• Work experience as a customer support/customer care representative for at least 6 months preferred.
• Highly developed communication skills.
• A genuine problem-solving mentality and a deep sense of ownership.
• Tech savviness and learning agility.

What we offer:

• Complete relocation support (we will cover all costs from your home to your first rental in Greece).
• Competitive monthly salary + 2 extra salaries per year.
• Refer-A-Friend: Bring your friends and receive bonuses!
• Health care benefits and numerous discounts.
• Fully remunerated training by certified instructors.
• A career path within a company of over 11,500 employees.
• Special events and community & social responsibility initiatives.
• Free online Greek language courses.
• State-of-the-art premises with a great working environment and relaxing break areas.
• The opportunity to work for a Great Place to Work-Certified Company.

Moreover, this is a great opportunity to advance your career and work for a multinational company, gaining strong experience and skills while representing a major global brand. The company fosters diversity and offers equal opportunities regardless of gender, ethnicity, religion, culture, or age.

Find out more

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