IT Support Engineer DE L2 - L3

Excis Compliance; Straubing; Vor Ort; EUR 40.000 - 80.000; Vollzeit

Zusammenfassung

Join a forward-thinking company where your IT skills will truly make an impact. This role offers the chance to support exciting IT projects, ranging from hardware installations to complex system migrations. With opportunities for both L2 and L3 support, you will be positioned for professional growth in a high-impact environment featuring state-of-the-art IT infrastructure. Enjoy flat hierarchies, agile teams, and a fast onboarding process. If you're passionate about IT and looking to make a difference, this opportunity is perfect for you!

Leistungen

Health insurance

Pension plan

Unemployment insurance

Long-term care insurance

Qualifikationen

• 3+ years of IT support experience in helpdesk or onsite service.
• Knowledge in Windows, macOS, and mobile devices support.

Aufgaben

• Support exciting IT projects from hardware installations to system migrations.
• Provide L2 and L3 support for enterprise IT environments.

Kenntnisse

IT support experience

Hardware/Software Support

Ticketing tools experience

Network troubleshooting

Process optimization

Ausbildung

A+ Certification

Server+ Certification

OEM Certifications (Dell/HP/Lenovo)

Tools

ServiceNow

SCCM

Intune

Jobbeschreibung

Join a top-tier company where your IT skills will truly make an impact.

You'll support a company with exciting IT projects – from hardware installations to complex system migrations. Whether you're at L2 or L3, this is a real opportunity for your professional development!

Requirements

1. For L2:

• 3+ years of IT support experience (helpdesk, onsite or field service)
• Knowledge in Hardware/Software Support (Windows, macOS, Mobile Devices)
• Experience with ticketing tools (ServiceNow or similar)

For L3:

• 5+ years in enterprise IT support (SCCM, Intune, network troubleshooting)
• Certificates such as A+, Server+, or OEM (Dell/HP/Lenovo)
• Passion for process optimization and knowledge transfer

This Is What We Offer

• Top earnings + transparent salary ranges
• High-impact environment with state-of-the-art IT infrastructure
• Flat hierarchies & agile teams
• Fast onboarding – start in July!

Benefits

• Health insurance (KV)
• Pension (RV)
• Unemployment (AV)
• Long term care insurance (PV)