F&B Service and Delivery Manager Germany (m/f/d)

UCI Kinowelt; Bochum; Vor Ort; EUR 40.000 - 80.000; Vollzeit

Zusammenfassung

Join a dynamic team as an F&B Service and Delivery Manager, where you will optimize food and beverage strategies in cinemas across Germany. This role focuses on enhancing guest experiences and driving commercial results through innovative planning and stakeholder collaboration. You will lead projects that integrate operational and guest requirements, ensuring high standards in service delivery. Enjoy a friendly, team-oriented environment with flexible working options and unique benefits, including cinema tickets and discounts. If you are passionate about service excellence and continuous improvement, this opportunity is perfect for you.

Leistungen

Flexible working hours

Friendly team-oriented environment

Exciting and diverse responsibilities

Individual development opportunities

Monthly free cinema tickets

Exclusive access to pre-release screenings

Discounts on popcorn and beverages

Fresh fruit and meal vouchers

Qualifikationen

• Extensive experience in retail operations at a managerial level.
• Strong leadership and communication skills to engage teams remotely.

Aufgaben

• Deliver and implement F&B strategy across cinemas in Germany.
• Manage F&B local capex budget and improve cinema offerings.

Kenntnisse

F&B Strategy Implementation

Stakeholder Management

Budget Management

Project Management

Leadership Skills

Communication Skills

Ausbildung

Bachelor's Degree in Business Management or related field

Jobbeschreibung

Position : F&B Service and Delivery Manager Germany (m / f / d)

Employment Type : Full-time

Type of job : hybrid

Reports To : Food and Beverage Senior Manager SE

Are you passionate about optimising processes and ensuring service excellence? Do you have an analytical mindset and the ability to drive continuous improvement?

We are looking for an F&B Service and Delivery Manager in Germany (m / f / d) who is fluent in German and English to join our dynamic team. In this role, you will ensure that UCI's food and beverage strategy is delivered through our guest-facing cinema and digital touchpoints across Germany, leading the F&B delivery to optimise commercial results, guest and host experience across all our food and beverage (F&B) retail categories.

Why work with us?

At UCI we value an open and inclusive culture where teamwork, innovation and personal development are at the heart of everything we do. As an F&B Service and Delivery Manager in Germany, you should have a strong focus on process optimisation, stakeholder management and service excellence.

What You’ll Be Doing :

• Deliver and implement the food and beverage strategy into cinemas, creating and leading plans to drive and develop the F&B proposition across Germany
• Lead the F&B Delivery & Service in Germany in line with our vision & values.
• Champion and drive F&B offer development, ensuring F&B standards are defined, any training needs are identified and that colleague feedback is reviewed to drive continuous improvement in planning.
• Build and lead the production element of the annual F&B Trade Plan; the commercial activities designed to drive F&B sales based on the film slate and season. Ensure integration of planning with wider business functions
• Drive for F&B on cross-functional projects including contribution to governance and steering groups - joining together commercial, operational and guest requirements.
• Manage F&B local capex budget, ensuring equipment needs are delivered efficiently. Identify opportunities to improve F&B in cinema, leading business case development.
• Create a test & learn environment and develop processes to support trial, sign-off and implementation of new product launches and format evolution.
• Contribute to category development and Joint Business Planning with key supplier partners. Ensure supplier resources and budget are optimised.
• Collaborate in the implementation of the Food Safety criteria and its audits by F&B in Navitas and Nutricis Management (Allergen Enforcement System).
• Responsible for generating and proposing F&B incentive plan. Responsible for optimizing and improving Shine in the F&B related part.

Key Skills & Experience :

• Extensive experience of working at a manager level in a retail operational environment.
• Strong leadership and communication skills with the ability to influence, drive and engage teams remotely.
• Excellent commercial acumen with a deep understanding of budget management and target setting.
• Project management experience with proven ability to work cross-functionally with internal and external stakeholders.
• Organised, methodical with great attention to detail - thrives in a fast-paced environment

Your Benefits :

• Flexible working hours with a hybrid model (office and remote working)
• Friendly, team-oriented environment with flat hierarchies and short decision paths
• Exciting and diverse responsibilities
• Individual development opportunities, such as training and development
• Monthly free cinema tickets take your family and friends out for a movie night
• Exclusive access to pre-release screenings
• Discounts on fresh popcorn and beverages at the cinema
• Fresh fruit, a wide selection of drinks, and meal vouchers as a food allowance

Does this sound like the right opportunity for you? Please send your CV and a short cover letter. We look forward to hearing from you!