Corporate Receptionist (Fixed Term 18 months)

TN Germany; Berlin; Vor Ort; EUR 35.000 - 45.000; Vollzeit

Zusammenfassung

A leading company in real estate is seeking a Workplace Experience Ambassador to manage visitor interactions and deliver high-quality front-of-house services. The role requires excellent interpersonal skills, attention to detail, and a customer-focused approach. Join a dynamic team where every day offers new challenges and opportunities for growth.

Leistungen

Comprehensive Total Rewards Program

Opportunities for Development

Qualifikationen

• Experience in reception, concierge, or related fields.
• Fluency in English and the local language.

Aufgaben

• Take ownership of the visitor experience to ensure positive interactions.
• Deliver core front-of-house services such as sign-in and badging.
• Coordinate with security and janitorial teams for meetings and events.

Kenntnisse

Interpersonal Skills

Customer Service

Attention to Detail

Ausbildung

Experience in Reception or Concierge

Facilities Management Exposure

Jobbeschreibung

Social network you want to login/join with:

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Client:

JLL

Location:

Berlin, Germany

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

0f138549ac93

Job Views:

2

Posted:

12.05.2025

Expiry Date:

26.06.2025

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Job Description:

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades, or technology, or are looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We’re JLL, a professional services and investment management firm specializing in real estate. We help organizations worldwide achieve their ambitions by owning, occupying, and investing in real estate.

If you’re looking to advance your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with leading businesses, work on landmark projects, and engage in impactful real estate initiatives. You’ll also build long-lasting professional connections, share diverse perspectives, and be inspired by the best. We focus on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Role Purpose

The Workplace Experience Ambassador team manages the internal and external visitor experience, providing high standards of engagement through front-of-house and meeting & event services. This role involves ensuring presentation, administration, and delivery of meeting and event services across various settings. Ambassadors must be customer-focused, security-aware, and knowledgeable of onsite emergency procedures.

What this job involves

1. Take ownership of the visitor experience to ensure positive interactions
2. Deliver core front-of-house services such as sign-in, badging, luggage, lost and found, and deliveries
3. Handle queries via phone, email, and in person
4. Greet and assist visitors, candidates, and the public
5. Stay informed about onsite events to personalize visitor experiences
6. Maintain high standards of presentation and functionality in front-of-house and meeting areas
7. Set up meeting and event spaces according to guidelines and safety considerations
8. Monitor meeting environments, ensuring all details are managed
9. Keep booking systems updated and organized
10. Support local area services to assist visitors
11. Coordinate with security and janitorial teams for meetings and events
12. Respond promptly to meeting and event inquiries
13. Work flexibly across different settings as part of the team
14. Update room booking displays regularly
15. Assist with space audits and walk-the-store processes
16. Support other facilities services as needed, including mail, courier, and administrative tasks

Every day is different, and we encourage your ingenuity in these activities.

Sounds like you? To apply, you need to have:

1. Experience in reception, concierge, or related fields
2. Desirable: catering or hospitality experience
3. Excellent interpersonal skills for diverse client interactions
4. Experience in high-profile corporate environments
5. Facilities Management exposure is a plus
6. Fluency in English and the local language
7. Strong PC skills and ability to manage daily activities with various systems
8. High attention to detail
9. Outstanding customer service and communication skills
10. Professionalism and team spirit

What you can expect from us

• An inclusive, entrepreneurial culture focused on collective success
• Comprehensive Total Rewards program supporting your career and wellbeing
• Opportunities to develop your strengths and enjoy diverse experiences

Apply today at jll.com/careers.

Location:

On-site – Berlin, DEU