Teamlead IT (m/f/d)

TN Germany; Wildpoldsried; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading company in renewable energy is seeking an IT support specialist to manage technical staff and provide solutions for IT challenges. Join a dynamic team committed to clean energy and make a positive impact on climate change. Enjoy flexible working hours, generous vacation days, and various employee benefits.

Leistungen

30-32 days of annual vacation

Leasing of company (e-)bikes with discount

Flexible working hours

Mental health and wellbeing offerings

Free language and yoga courses

Soft drinks and snacks in the office

Employee discount on electricity tariff

Regular team events

Dog-friendly office

Qualifikationen

• Experience in IT support and service.
• Knowledge of configuration, installation, and maintenance of systems.

Aufgaben

• Manage technical IT staff and align with global IT team.
• Provide remote support and field support for technical challenges.
• Documentation of processes and configurations.

Kenntnisse

IT Support

Communication

Problem Solving

Ausbildung

Completed training in the IT sector

Tools

SolidWorks

Jobbeschreibung

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At the earliest date possible we are looking for support for our #teamsonnen

Clean and affordable energy for all is one of the greatest challenges of our time. Sonnen has been committed to this mission since its inception and is now represented in Europe, the USA, and Australia with over 1,000 team members globally. In Germany, our offices are located in the beautiful Wildpoldsried (Allgäu) and the vibrant heart of Berlin Kreuzberg.

At sonnen, we are building the energy system of the future. To this end, we are developing new technologies and business models that have not existed before. Whether intelligent power storage, virtual power plants, or digital services - we set the trends of a new energy world. That means, among other things, the inexpensive production and storage of renewable energy and the intelligent networking of producers and consumers. sonnen thereby gives people around the world the opportunity to become independent of fossil fuels and conventional energy suppliers.

We are growing steadily and are looking for people who want to join us in our vision of clean and affordable energy for all while making a positive impact on climate change.

What you will do to help drive energy transition:

• Manage technical IT staff onsite and support aligning with the global IT team
• Record incidents & problems, analyze them, and find efficient solutions
• Provide remote support to our employees to ensure quick problem resolution; provide field support, especially for technical challenges on site
• Installation and configuration of clients and On-Prem servers
• Assembly of IT infrastructure to ensure optimal performance
• Client provisioning to provide end users with the necessary resources
• Documentation of processes, configurations, and solutions for a transparent workflow
• Maintenance and deployment of software through effective patch management
• Support with the IMAC (Installation, Move, Add, Change) of IT resources
• Providing end-user training for the effective use of IT applications
• Technical support for core applications: SolidWorks-support for various R&D use cases

What you will need on that journey:

• Completed training in the IT sector or a comparable qualification
• Experience in IT support and service
• Knowledge of the configuration, installation, and maintenance of workstation systems, peripherals, mobile devices, LAN components, communication equipment, media technology, software, and interfaces
• Strong communication and coordination skills when working with internal and external vendors
• Hands-on mentality and ability to solve challenges quickly
• Ability to localize, isolate, and rectify faults
• Knowledge of hardware and software availability and asset management
• Fluent in English and German

What you can expect at sonnen:

• An atmosphere of openness, tolerance, and mutual respect, where innovation is expected and encouraged
• 30-32 days of annual vacation with increasing team membership
• Leasing of company (e-)bikes with up to 40% discount
• Flexible working hours and options for mobile work
• Mental health and wellbeing offerings for you and your family members
• Free German, English, as well as online yoga and body art courses
• Soft drinks, fruits, and cereals in our offices
• Use of sports memberships (EGYM Wellpass, only €29.75/month) and discounts for other services and products
• Employee discount on our electricity tariff
• Regular team and company events
• We love dogs! Feel free to bring your furry friend to our offices