Back Office Representative with German and English (m/f/d) - Relocation to Bulgaria

TN Germany; Deutschland; Vor Ort; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

Join a leading company in the Customer Experience industry as a Digital Trust and Safety Specialist. This role involves reviewing user-generated content, ensuring compliance, and addressing potential risks. Ideal candidates will have strong attention to detail and fluency in German and English. Enjoy a vibrant work environment with numerous benefits and opportunities for career growth.

Leistungen

Fully paid training

Stable employment and career growth

Attractive salary

Additional health insurance

Over 50 benefits and services

International work environment

Support and learning opportunities

Employee referral bonuses

Qualifikationen

• Experience in investigating fraud, spam, or inappropriate content is a plus.

Aufgaben

• Review user-generated content for compliance with policies.
• Take action on content that violates guidelines.
• Identify patterns to address potential risks proactively.

Kenntnisse

Attention to Detail

Organizational Skills

Time Management

Ausbildung

Fluent in German

B2 or higher English

Jobbeschreibung

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Back Office Representative with German and English (m/f/d) - Relocation to Bulgaria, de

Client: TELUS International

Location: de, Germany

Job Category: Other

EU work permit required: Yes

Job Reference: fd012b7e125f

Job Views: 1

Posted: 13.05.2025

Expiry Date: 27.06.2025

Job Description:

Join TELUS Digital Bulgaria, a leader in the Customer Experience industry, as a Digital Trust and Safety Specialist with German and English. In this role, you will:

• Review user-generated content, including sensitive or potentially disturbing material, ensuring compliance with policies.
• Take prompt action on content that violates guidelines or poses risks.
• Stay updated on internal policies to ensure proper implementation.
• Identify and analyze patterns to address potential risks proactively.

We are looking for someone with:

• High attention to detail
• Comfort processing sensitive information
• Ability to defend decisions with logical reasoning
• Ability to identify behavior patterns to improve decision-making
• Strong organizational and time management skills
• Experience in investigating fraud, spam, or inappropriate content is a plus

Required Qualifications:

• Fluent in German
• B2 or higher English language skills

Benefits include:

• Fully paid training
• Stable employment and career growth
• Attractive salary
• Additional health insurance
• Over 50 benefits and services
• International work environment
• Support and learning opportunities
• Employee referral bonuses

Enjoy the amenities of our TELUS Tower office in Sofia, including a prime location, gym, relaxation and gaming areas, and a vibrant team environment. Apply now if this is the perfect job for you!

About TELUS Digital Bulgaria: A publicly traded company (NYSE & TSX: TIXT), and the largest CX employer in Bulgaria with over 4,200 employees. We provide digital services, AI solutions, and customer experience management, adhering strictly to client procedures. We are an independent outsourcing provider, not a local partner.

At TELUS Digital, we foster a diverse and inclusive workplace, hiring based on merit and qualifications without discrimination.