Senior UX Researcher

TN Germany; Berlin; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading company in the real estate sector is seeking a UX Researcher to lead qualitative research projects. The ideal candidate will have extensive experience in user research, strong communication skills, and the ability to work in an international environment. You will collaborate with product teams to ensure user insights drive product development and strategy.

Qualifikationen

• 5+ years of experience as a UX researcher.
• Fluent in French and English, with C1 and B2 CEFR levels respectively.

Aufgaben

• Plan and execute all phases of user research projects.
• Conduct qualitative research methods and moderate workshops.
• Communicate insights effectively to stakeholders.

Kenntnisse

Qualitative Research

Communication

Empathy

Jobbeschreibung

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• You plan and execute all phases of a research project, focusing on qualitative research with users looking to buy or rent real estate.
• You select and conduct appropriate research methods for foundational, strategic, or tactical questions.
• You develop strategic frameworks to understand our users and keep these frameworks updated with new insights.
• You help set up, maintain, and improve our instruments to measure UX KPIs.
• You educate and support product design colleagues in conducting their own research.
• You manage stakeholders, fostering understanding of user needs and clarifying ambiguous problem spaces.
• You moderate internal workshops (e.g., Design Sprints) to gather knowledge or generate ideas.
• You connect with product teams to ensure insights are incorporated into the product roadmap.
• You collaborate with product designers and managers to identify impactful research opportunities.
• You adapt processes and methods to work with cross-functional teams.
• You link existing data (studies, analytics, feedback) with your research.
• You work with the international research team to lead and execute cross-country studies.
• You plan and conduct on-site surveys to enrich qualitative insights.
• You continuously challenge teams to consider user needs.
• You communicate insights effectively to stakeholders and the product team.

Qualifications

Who you are:

• You have 5+ years of experience as a UX researcher, in agency or corporate settings, working closely with designers, product managers, and stakeholders.
• You are a native or proficient French speaker, skilled in qualitative research techniques like interviews and focus groups in French, with a comprehension level of at least C1 CEFR.
• You are curious, ask questions, and challenge assumptions.
• You are empathetic, collaborative, and possess strong communication skills.
• You are comfortable working in a complex, international environment with multiple stakeholders and research topics.
• You can translate technical and business requirements into research questions.
• You have experience developing customer journeys and are familiar with the jobs-to-be-done framework.
• You are fluent in English, comfortable conducting research and communicating results in English (at least B2 CEFR). English classes are available if needed.
• Experience with marketplace platforms is a plus.