Arabic-speaking Digital Trust and Safety Analyst (m/f/d)

TN Germany; Essen; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

An exciting opportunity awaits at a forward-thinking company in Essen for an Arabic-speaking Digital Trust and Safety Analyst. This full-time role offers a vibrant work environment with a multicultural team, where you can develop your career and enjoy diverse responsibilities. You'll be part of a dynamic organization committed to excellent service standards, with perks like a fun office atmosphere, training support, and opportunities for growth. If you're goal-oriented and passionate about making a difference, this position is perfect for you.

Leistungen

Attractive salary

Fully paid training period

Employee referral bonus programs

Comfortable leisure areas

Regular fruit deliveries

Free drinks

Relocation support within Germany

Qualifikationen

• Fluent in Arabic and at least B2 level in English.
• Valid work permit for Germany or EU citizenship required.

Aufgaben

• Provide back-office support and online assistance for specific cases.
• Achieve and maintain quality standards in service delivery.

Kenntnisse

Arabic fluency

English (B2 level)

Back-office services affinity

Reliable work style

Goal-oriented approach

Jobbeschreibung

Arabic-speaking Digital Trust and Safety Analyst (m/f/d), Essen

Client: TELUS International

Location: Essen, Germany

Job Category: Support Positions

Work Style: On Site

EU work permit required: Yes

Job Reference: f125c86bb278

Job Views: 1

Posted: 09.05.2025

Expiry Date: 23.06.2025

Job Description:

Are you looking to develop your career and take on larger responsibilities in an exciting environment and a dynamically growing company? Then join our team and help us to ensure excellent service standards while making a difference in the world!

This is a full-time position.

What we offer:

• Attractive salary: 15.38 Euro per hour and fully paid training period
• Work as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
• Advanced job opportunities in our internationally growing company
• Great office at the city center of Essen
• Positive international working environment
• Fun Floor with PlayStation, table tennis, and more
• Comfortable leisure areas and activities like yoga or guided meditation
• Benefits in the office, regular fruit deliveries, and free drinks
• Employee referral bonus programs
• Diverse responsibilities
• Relocation support within Germany for full-time employees (subject to written agreement)

Overview of tasks:

• Back-office support
• Provide online support for specific cases
• Achieve and maintain quality standards

We are looking for:

• Fluent in Arabic (written and spoken) and at least B2 level in English
• Valid work permit for Germany or EU citizenship
• Availability to complete up to 4 weeks of full-time training
• Affinity with back office services
• Reliable and efficient work style
• Goal-oriented approach

Join our team and apply now! Our recruiting team is available at [phone] to answer your questions. We offer virtual interviews for all applicants.

About us:

Founded in 1998, TELUS International has been committed to excellent customer service. In 2020, we became part of TELUS Digital. Over 70,000 team members provide customer service in more than 50 languages for international partners.

EEO Statement:

We are proud to be an equal opportunity employer, committed to diversity and inclusion. Employment decisions are based on qualifications, merits, and performance, without regard to characteristics related to diversity.