Sales Support Telesales (gn) Vollzeit/Teilzeit

TN Germany; Ratingen; Hybrid; EUR 35.000 - 45.000; Vollzeit

Zusammenfassung

A leading company in mobility solutions is seeking a dedicated Telesales Support Specialist. The role involves supporting sales management, coordinating with telesales agents, and optimizing workflows. Ideal candidates will have commercial training, sales affinity, and strong communication skills. Join a diverse team that values flexibility, work-life balance, and professional development opportunities.

Leistungen

Comprehensive Health Management

Flexible Working Models

Parent-Child Offices

Support for Leasing eBikes

Work-Life Balance

Qualifikationen

• Qualified and completed commercial training.
• High affinity for sales; initial sales experience is desirable.
• Excellent knowledge of MS Office.

Aufgaben

• Support telesales management with organizational tasks.
• Coordinate and share information among office staff and telesales agents.
• Process customer inquiries and clarify cases.

Kenntnisse

Sales

Communication

Teamwork

Service Orientation

Analytical Skills

MS Office

English

Ausbildung

Commercial Training

Tools

SAP R3

Jobbeschreibung

Social network you want to login/join with:

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Client:

DKV Mobility

Location:

Job Category:

-

EU work permit required:

Yes

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Job Reference:

b2504d60fcfe

Job Views:

1

Posted:

16.05.2025

Expiry Date:

30.06.2025

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Job Description:

What you can expect

You support the telesales sales management with organisational tasks.

You take over the coordination, information sharing, and networking of office staff and telesales agents.

You support the Telesales team managers.

You are the permanent contact person for all telesales agents in administrative matters.

You are responsible for checking and following up on applications from interested parties.

You optimise workflows.

You advise on the interpretation of commercial and bank information.

You provide assistance with the procurement of SEPA mandates and collateral.

You are responsible for processing clarification cases, identifying and forwarding customer enquiries.

You handle CRM research, point system, duplicate checks.

You ensure the processing of leads, lead submissions, preliminary enquiries, etc.

You support sales management in creating statistics.

You ensure compliance with guidelines and report to superiors.

You support DKV FLEET VIEW activities: box ordering & returns, contract confirmations & deposit fees, ticket creation & research, analyses including weekly statistics.

What makes you stand out

Qualified and completed commercial training.

High affinity for sales; initial sales experience is desirable.

Service-oriented with a willingness to serve.

Open, positive communication skills.

Excellent knowledge of MS Office.

Good command of English.

Understanding of numbers, abstraction skills, ideally SAP R3 experience.

Ability to work in a team, initiative, and commitment.

We look forward to your application and applicants who enrich our diverse culture! We welcome applicants regardless of age, gender, origin, sexual identity, or orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (minimum 30h/week). We support flexible working models and encourage you to discuss your needs during the application process.

Why DKV Mobility? Here are five good reasons...

At DKV Mobility, we are team players — because we succeed together! #teamofteams

We have been growing for about 90 years by adapting our products and business model to meet changing customer needs, staying mobile and overcoming challenges.

We offer comprehensive health management, parent-child offices (from 2023), and support leasing eBikes through our partner Jobrad.

We value work-life balance.

We promote family and career compatibility with flexible hours and family-friendly work models, including a mix of on-site and home office work.

We support your development

We provide modern learning environments accessible anytime and anywhere to help you grow and face future challenges.

We live “Lead in Green”

We aim to be a leading sustainable provider, committed to becoming climate-positive by 2023 and reducing customer fleet carbon intensity by 30% by 2030.

We are a certified employer

Our awards include Top Employer Germany and Great Place to Work, reflecting our commitment to our employees.