Client Services Manager (M / F)

FundBank Europe; Ralingen; Vor Ort; EUR 45.000 - 75.000; Vollzeit

Zusammenfassung

Join a forward-thinking financial institution as a Client Services Manager, where your expertise will drive client satisfaction and business growth. In this dynamic role, you will manage client relationships, address service issues, and develop strategies for business development. With a strong focus on safety, liquidity, and speed, you will thrive in a vibrant work environment that encourages professional growth and innovation. If you are passionate about delivering exceptional service and eager to make a difference, this opportunity is perfect for you.

Leistungen

Opportunities for professional growth

Vibrant work environment

Collaborative atmosphere

Encouragement of innovation

Qualifikationen

• 3+ years of experience in client management within financial services.
• Strong ability to work independently and adapt to changes.

Aufgaben

• Act as primary contact for clients, ensuring their financial goals are met.
• Identify opportunities for business growth and deepen client relationships.

Kenntnisse

Client Management

Financial Knowledge

Business Development

Communication Skills

Ausbildung

Bachelor's degree in Business

Bachelor's degree in Finance

Jobbeschreibung

At FundBank, we believe in the power of our core values—Safety, Liquidity, and Speed—to drive our success. As a Client Services Manager, you will be the embodiment of these principles, ensuring the security of our clients' assets, providing accessible financial solutions, and delivering prompt, efficient service. This role is ideal for a proactive and independent professional who thrives in a dynamic financial environment and is eager to contribute to both client satisfaction and business growth.

Key Responsibilities :

Client Services :

• Act as the primary contact for your assigned client portfolio, building strong relationships and understanding their financial goals.
• Address complex service issues with a focus on maintaining safety protocols.
• Ensure timely and efficient delivery of services, reflecting our commitment to speed.
• Manage liquidity solutions and communicate their benefits to clients.
• Conduct regular portfolio reviews and present performance reports.

Business Development :

• Identify opportunities to deepen existing client relationships and expand our business.
• Work closely with sales teams to develop prospecting and pitching strategies.
• Participate in client acquisition meetings and presentations.
• Create compelling value propositions tailored to client needs.
• Contribute to strategic growth initiatives while maintaining high standards of service.
• Monitor and report on expansion opportunities within your portfolio.

Qualifications :

• Minimum of 3 years of experience in client management within the financial services sector.
• Proven ability to work independently and adapt to changing environments.
• Strong financial knowledge and familiarity with banking products.
• Excellent communication skills and ability to build lasting relationships.
• Experience in business development and strategic growth initiatives.
• Bachelor's degree in business, finance, or a related field.
• Fluency in English mandatory; French and German are considered a plus.

The ideal candidate will balance exceptional client service with a keen business development instinct, embodying our values in every interaction. You should be comfortable making autonomous decisions and collaborating with various teams to achieve outstanding results.

What We Offer :

• A vibrant and challenging work environment.
• Opportunities for professional growth and development.
• A culture rooted in safety, liquidity, and speed.
• Collaborative atmosphere, encouragement of innovation, and potential for growth.

Apply now! Send us your CV and join us to make a difference!