Business Process Manager - Change Management and Training

TN Germany; Deutschland; Vor Ort; EUR 80.000 - 100.000; Vollzeit

Zusammenfassung

A leading company in Germany is seeking a Business Process Manager specializing in Change Management and Training. The role involves collaborating with global teams to optimize business processes, drive change initiatives, and ensure effective communication. The ideal candidate should have extensive operations experience and a strong background in strategic thinking and leadership. This position offers the opportunity to lead significant projects and influence change across the organization.

Qualifikationen

• 10+ years of operations experience.
• 3-5+ years leading regional initiatives.
• Understanding of change management frameworks.

Aufgaben

• Align and communicate core business processes across GSC Operational COEs.
• Partner with Global Transformation Operations to drive key initiatives.
• Identify process improvement opportunities and manage technology adaptations.

Kenntnisse

Strategic thinking

Effective communication

Leadership

Problem-solving

Ausbildung

Bachelor's degree or equivalent experience

Master’s Degree in a related field

Tools

Six Sigma

BPMN 2.0

Jobbeschreibung

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Business Process Manager - Change Management and Training, Germany

Client: The Sherwin-Williams Company

Location: Germany, Germany

Job Category: Other

EU work permit required: Yes

Job Reference: 5ca83a200d0c

Job Views: 1

Posted: 16.05.2025

Expiry Date: 30.06.2025

Job Description:

The GSC Global Business Process Operations Manager is responsible for aligning, collaborating, and communicating core business processes across all GSC Operational COEs. They will ensure that transformation activities align with business strategy, operating plans, and resource allocations.

The GBPO Change Manager will partner with the Global Transformation Operations group to develop, drive, and facilitate management of key global initiatives focused on optimizing and modernizing business processes. They will work with the enterprise change enablement organization on strategy and playbook development for effective process change management within GSC.

This position will collaborate with regional business leadership to ensure implementation plans align with global and regional strategies and timelines. They will identify process improvement opportunities proactively and manage technology adaptations to enable transformation, including digitalization and automation, leveraging data and insights for business decisions.

The incumbent will partner with Global Business Process owners to develop plans for successful adoption of new processes. They will facilitate stakeholder reviews and ensure effective tracking, reporting, and communication of process changes and impacts within GSC.

The ideal candidate will have experience leading teams across GSC COEs and regions, developing strategies, and understanding global business functions.

• Strategy & Communications: Support development and management of business communication and strategies supporting transformation and process standardization. Ensure conformance to standard processes, document process flows, data standards, reporting, and governance. Engage with regional leadership and develop internal team goals.
• Change Management & Training: Lead change management activities, define stakeholder groups, address organizational issues, and develop future state capabilities. Support process governance, evaluate new capabilities, and partner with digital technology teams to support system upgrades and adoption. Develop training plans and materials for super users and end users.
• Operational Management: Ensure methodology compliance, maintain relationships, manage staffing and resources, set team goals, and oversee development plans for team members. Manage departmental assets and personal growth objectives.
• Incidental Functions: Contribute to other projects, oversee hiring and compliance, and establish mentoring channels.

Core competencies include: Strategic thinking, effective communication, relationship building, leadership, collaboration, self-direction, organization, and strategic decision-making.

POSITION REQUIREMENTS

• Bachelor's degree or equivalent experience
• 10+ years of operations experience
• 3-5+ years leading regional initiatives
• Understanding of change management frameworks
• Knowledge of process optimization, Six Sigma, and lean operations
• Experience with performance appraisals and metrics reporting
• Leadership in large-scale projects and software solutions in a global environment
• Knowledge of project management, excellent communication skills, and quick learner
• Research skills, systems/process orientation, and problem-solving skills
• Project planning and management knowledge
• Negotiation skills and ability to travel (25-50%)
• Flexibility for outside office hours if needed

Preferred qualifications:

• Change Management Certification
• Master’s Degree in a related field
• Experience with enterprise business solutions
• Understanding of BPMN 2.0, design thinking, and global process implementation

Additional notes: Internal applicants must have at least one year in their current role and inform their manager. Please review guidelines before applying and upload recent appraisals as required.