Specialist, Customer CARE (Swedish)

Cimpress / Vista; Berlin; Hybrid; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

Ein innovatives Unternehmen sucht einen engagierten Mitarbeiter, der kleinen Unternehmen und Selbständigen als Marketingpartner zur Seite steht. Diese Rolle bietet die Möglichkeit, von zu Hause aus zu arbeiten, unterstützt durch ein monatliches Homeoffice-Budget und umfassende Schulungsangebote. Sie werden Teil eines dynamischen Teams, das auf die Bedürfnisse seiner Kunden eingeht und ihnen bei der Erreichung ihrer Geschäftserfolge hilft. Wenn Sie eine Leidenschaft für E-Commerce und Design haben und Kundenservice großschreiben, dann ist diese Position genau das Richtige für Sie.

Leistungen

Monatliches Homeoffice-Zuschuss von 85 €

Finanzielle Unterstützung für das Homeoffice

Rabatt auf Urban Sport Club Mitgliedschaft

Fahrradleasing mit JobRad

Umfassende, bezahlte 4-wöchige Schulung

Regelmäßige Mentoring- und Schulungssitzungen

Wöchentlicher, rotierender Schichtplan

Qualifikationen

• Sehr gute mündliche und schriftliche Kommunikationsfähigkeiten in Schwedisch.
• Interesse an E-Commerce und Marketing.

Aufgaben

• Unterstützung von Kundenanfragen über verschiedene Kanäle.
• Bereitstellung von Marketinglösungen wie Flyer und Visitenkarten.

Kenntnisse

Schwedische Kommunikationsfähigkeiten

Kundenservice

E-Commerce

Marketing

Digitale Kompetenz

Jobbeschreibung

You are enthusiastic about small businesses and self-employed people, and you want to be an important marketing partner for them? Then it is time for you to become a part of Vista and apply now!

What makes working for Vista so unique?

Find out by watching this video: https://www.youtube.com/watch?v=9nk8Z901AW4

What you can look forward to :

• The opportunity to work from home within Germany and the Netherlands.
• Monthly home office allowance of 85 € - a financial infusion for your electricity and internet costs.
• Financial support for building up your home office.
• A discounted Urban Sport Club subscription after working 6 months with us.
• Bicycle leasing with JobRad.
• A comprehensive, paid 4-week training course right from the beginning, as well as regular mentoring and training sessions afterwards; versatile development opportunities within and outside your team, so that we are all working towards the same vision.
• A dedicated Team Lead to support your and your team’s development.
• A reliable, weekly rotating shift system (Mon.-Fri., 08:00-19:00) with shift times scheduled well in advance; full-time and part-time positions (minimum 30 h/week).

What you ideally bring with you :

• You have very good oral and written Swedish communication skills, as well as being friendly and empathetic, to understand and assist our customers with any queries that may arise.
• You have a strong interest in eCommerce and marketing, and a passion for print and design, enabling you to provide the best solution for our customers and contribute to their business success.
• You are a digital native, which allows you to connect with our customers on all channels to support them, especially via phone, email, and chat.
• You exude persistence and, as a reliable partner for our clients, maintain an overview of all current marketing solutions we can offer, e.g., flyers, business cards, disposable menus.

What you can expect from our selection process :

First, we will get to know each other in a 20-minute conversation via video or phone. If this goes well, we will invite you for a more comprehensive interview via Zoom. At this point, you will have the opportunity to get in contact with your potential Team Lead and gain more insights into the job. We look forward to your application. Please send it in English to your first point of contact, Hai-Dang Phan, Talent Acquisition Manager.

Visit us on Facebook or Instagram to find out more about who we are.

https://www.facebook.com/LifeatVistaBerlin