(Senior) Customer Value Engineer (m/f/d)

Your Mission

We are looking for a dynamic and technically proficient (Senior) Customer Value Engineer (m/f/d) with the ambition to provide the best technical support during sales conversations and help makeRobCo Europe’s leading company for automation solutions in the SMB sector.With funding of over €50 million from renowned VCs like Sequoia Capital and Lightspeed, as well as top-tier business angels like Daniel Dines and Torsten Reil, we are well-positioned to realize our vision.

In close collaboration with our Account Executives, you will support the sales process as a technical consultant, enabling our customers to solve their problems with our robots and systems. You will be the technical point of contact and develop value-added automation concepts and solutions that meet our customers' specific requirements.

Your main responsibilities include:

• Consulting and support in the sales process:As a technical contact person, you will support the team in achieving sales goals and build strong relationships with potential customers.

• Developing automation concepts: Design and customize automation solutions to meet customers' individual needs and conduct feasibility studies and simulations.

• Presentations and demos:Develop and present product demos and proof-of-value concepts to compellingly showcase our solutions.

• Project coordination and stakeholder management: Regularly coordinate with internal stakeholders and provide valuable customer feedback to product development.

• Willingness to travel: High self-initiative and reliability in customer contact, with a travel commitment of around 20–30%.

In this versatile role, you combine technical expertise with a sales-oriented approach to meet individual customer needs and promote the acceptance of our solutions.

Your Profile

Ideally, you bring the following:

• Technical expertise and experience: Ideally, several years of experience in technical pre-sales and the development of automation solutions or mechanical designs, preferably in the robotics or automation industry.

• Tools: You are proficient in CAD programs (e.g., Autodesk Fusion) or simulation tools and can use them effectively.

• Presentation skills:Ability and commitment to creating high-quality documents and conducting demos to clearly and understandably communicate technical solutions.

• Problem-solving and creativity skills:With your technical understanding, you analyze and develop innovative automation solutions that solve real problems.

• Customer orientation and communication skills:You present yourself professionally, have a strong service mindset, and know how to communicate technical topics simply and understandably. You respond flexibly to customer inquiries and stay calm even with multiple projects and tight deadlines.

• Independence and adaptability: You work independently and can adapt well to new tasks and requirements.

• Language skills:You are fluent in both German and English, written and spoken.

Why us?

• Work with us at the forefront of software-defined modular robotics.
• Diverse, responsible, and autonomous work in a dynamic startup.
• Flat hierarchies with an open and direct feedback culture, including a 360° development feedback aiming for holistic professional development.
• Train in over 7,200 partner studios for only €30 per month with your subsidized Wellpass membership.
• Flexible working hours, modern office, and the option for home office.
• Regular team events (game nights, ski trips, and much more) - Teamwork makes the dream work!

Do you share our passion for our disruptive robot technology and want to be a part of our dynamic growth journey? You will get to own projects, implement innovative solutions, and be recognized for your successes!