Role Overview
The Sales Operations Manager at AMDT is responsible for optimizing the day-to-day effectiveness of our sales teams through data-driven insights, process design, and tool management. This role is distinct from Revenue Operations, which coordinates across Sales, Marketing, and Customer Success to drive end-to-end revenue lifecycle alignment. Sales Operations is focused on empowering the sales force to be more productive, efficient, and strategic.
As a Sales Operations Manager, you will work closely with our Global Sales team, playing an instrumental role in driving strategy that impacts the business.
Your Tasks
- Sales Process Optimization
Develop, implement, and continuously improve efficient sales processes to streamline operations and improve productivity.
Ensure up-to-date documentation of the sales process and related guidance, ensuring alignment with our go-to-market strategy.
Support complex deal structuring, pricing approvals, and sales policy enforcement. - Forecasting & Reporting
Support weekly forecast calls by ensuring data integrity, identifying pipeline risks, and surfacing key insights.
Conduct Quarterly Business Reviews (QBRs) with sales leadership, providing actionable insights from historical performance and trends.
Build and maintain real-time dashboards for leadership to track key revenue KPIs (e.g., ARR, win rates, conversion rates, pipeline coverage). - CRM Management
Oversee the CRM system, ensuring data accuracy and providing insights to the sales team.
Provide the sales team with tools, resources, and training needed to enhance their effectiveness.
Optimize Salesforce processes to align with strategic goals, enhancing sales efficiency and effectiveness.
Lead change management by driving the adoption of new tools and processes across our global sales team. - Sales & GTM Analytics
Generate and analyze sales reports to track performance and identify areas for improvement.
Generate actionable insights through advanced data collection and custom reporting, supporting strategic decision-making and defining KPIs.
Monitor pipeline health and sales cycle velocity, flagging risks and recommending corrective actions.
Conduct win/loss analysis to understand deal trends and sales effectiveness.
Evaluate customer segments, deal sizes, and sales motions to refine GTM strategies.
Support leadership with ad hoc analysis for board meetings, investor updates, or strategic initiatives. - Compensation & Incentives
Manage quota allocation and compensation processes.
Assist in refining the compensation and commission models, ensuring alignment with company goals.
Ensure proper territory planning and quota allocation to optimize sales coverage.
Track and analyze sales performance versus targets, providing recommendations for incentive adjustments.
Your Profile
- Bachelor’s degree in Business Administration, Finance, Data Analytics, or a related field. Advanced degree or relevant certifications are preferred.
- 5+ years proven experience in sales operations, data analysis, or a similar role, preferably in a high-performance environment within the B2B Enterprise SaaS sector.
- Proven track record of successfully implementing process improvements and managing change across global sales teams.
- Proficiency in data analysis tools (e.g., Excel, SQL, Tableau, BI tools) and solid experience with Salesforce.
- Experience with forecasting, budgeting, and account planning processes.
- Good knowledge of written and spoken German and English.
Personal Skills
- Proactive approach: Thinks independently, approaches tasks proactively, with careful and structured work habits, reliability, and a sense of responsibility.
- Numerical affinity: Strong affinity for working with numbers and data, with the ability to interpret complex data and provide actionable insights.
- Communication skills: Excellent communication and interpersonal skills for coordinating with teams and stakeholders.
- Team player: Positive energy and collaborative spirit.
- Organizational skills: Exceptional organizational and administrative skills with attention to detail and the ability to manage multiple priorities.
Nice to Have
That Sounds Like You?
If so, don't wait any longer and send us your resume. We look forward to connecting with you! Chiara Germani is your contact person.
Reasons to Join AMDT
- Transformative Opportunities: Be part of a company undergoing dynamic change, offering growth and development opportunities.
- Inclusive Culture: Join a diverse, supportive community where your contributions are valued.
- Flexible Work Options: Work remotely, hybrid, or from our state-of-the-art office.
- Future Security: We invest in your future with a comprehensive pension plan, contributing 20% towards your direct insurance (deferred compensation).
- Celebrating Milestones: Receive bonuses and gifts for significant life events.
- Continuous Learning: Access language learning resources to support your growth.
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