Deutschsprachige Kundenservice in Griechenland (m / w / d) für Canon

Teleperformance; Trier; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Join a forward-thinking company as a Canon Customer Expert, where you'll provide exceptional support for digital cameras, printers, and photocopiers. This role offers the chance to work in a vibrant environment, helping customers while developing your skills in photography and imaging. With comprehensive training and support for relocation to Greece, you will thrive in a diverse workplace that values your contributions. Embrace this opportunity to grow professionally with a globally recognized brand that champions equal opportunities for all.

Leistungen

Relocation support including flight expenses

Competitive monthly salary plus two additional salaries

Referral program with bonuses

Healthcare benefits

Full training from certified instructors

Opportunities for professional growth

Free online Greek language courses

Modern working environment

Company events and social responsibility initiatives

Qualifikationen

• Strong written and verbal skills in German and good communication skills in English.
• Tech-savviness and solution-oriented, out-of-the-box thinking.

Aufgaben

• Communicate with customers via phone, chat, and email.
• Track and follow cases to ensure they are closed efficiently and promptly.
• Respond to customer inquiries and troubleshoot or escalate technical issues.

Kenntnisse

German language proficiency

English communication skills

Tech-savviness

Empathy

Solution-oriented thinking

Jobbeschreibung

Are you fluent in German and familiar with digital cameras, printers & photocopiers? Join our Canon Customer Experts team!

Would you like to gain in-depth experience in the world of photography and imaging? TP in Greece collaborates with Canon, a leader in professional and consumer imaging equipment and information systems, and proudly offers job opportunities for technology enthusiasts to provide customer support for printers, photocopiers, digital cameras, and other imaging products to German-speaking customers.

We provide successful candidates with comprehensive training on the company’s products and guidance on troubleshooting and technical solutions.

What you will do :

• Communicate with customers via phone, chat, and email
• Track and follow cases to ensure they are closed efficiently and promptly
• Build and maintain strong, professional relationships with all partners, demonstrating empathy at all times
• Work towards achieving targets set by the client’s statement of work and internal goals
• Respond to customer inquiries and troubleshoot or escalate technical issues
• Follow standard diagnostic procedures, focusing on efficiently handling common questions
• Strive to turn every customer interaction into a positive experience
• Exchange ideas and solutions with colleagues

What you will bring :

• Strong written and verbal skills in German
• Good communication skills in English
• Tech-savviness
• Solution-oriented, out-of-the-box thinking
• An empathetic personality with excellent communication skills
• A positive and adventurous attitude
• A willingness to learn and absorb new knowledge and experiences

What we offer :

• Support for your relocation to Greece, including flight expenses, hotel accommodation, and assistance with house searching (all at no cost to you)
• Competitive monthly salary plus two additional salaries per year
• Referral program: Bring a friend and earn up to €3,500 depending on the language
• Healthcare benefits and various discounts
• Full training from certified instructors
• Opportunities for professional growth and development
• Company events, community, and social responsibility initiatives
• Free online Greek language courses
• Modern premises with relaxing break areas, providing a great working environment
• Work for a Great Place to Work-Certified company that values diversity and offers equal opportunities regardless of gender, ethnicity, religion, culture, or age

This is a fantastic opportunity to develop your career within a multinational company, gaining valuable experience and skills while representing a renowned global brand. Join a company that promotes diversity and equal opportunities for all.

Find out more

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