The Enterprise Relationship Manager (ERM), Healthcare (m / f / d) is a results-driven professional responsible for managing a focused portfolio of large, named accounts to meet and exceed revenue targets. This individual will build and expand high-level relationships, develop deep account engagement, and execute key strategies aligned with a high-performance sales environment.
TASKS AND RESPONSIBILITIES :
- Clearly articulate the value proposition, demonstrating a solid understanding of the solution and its product portfolio
- Manage customer expectations to ensure a high level of satisfaction
- Utilize forecasting and pipeline management tools to drive sales performance
- Consistently achieve quarterly and annual revenue goals
- Leverage Microsoft CRM to support professional account management and follow-up processes
- Collaborate with marketing teams on targeted account-based campaigns to reach enterprise and global organizations
- Act as the primary point of contact for assigned enterprise accounts, working closely with internal colleagues such as Inside Sales, Channel Managers, and Sales Engineers
- Build and maintain a strong pipeline of opportunities, owning each from discovery through to closure
- Engage internal leadership and subject matter experts at the appropriate stages of the sales cycle
- Participate in territory planning, weekly forecast calls, and quarterly business reviews with leadership
- Establish and grow trusted relationships with senior and C-level stakeholders within named accounts
EXPERIENCE AND QUALIFICATIONS :
- Demonstrated success in managing and closing business within enterprise / global accounts, including effective use of internal resources and channel partners
- Proven ability to consistently exceed sales targets, with a track record of closing complex, high-value software and services deals
- Experience identifying, developing, and closing 7-figure opportunities while maintaining strong channel alignment and a proactive sales approach
- Minimum 5 years’ experience in field sales, focused on software or hardware solutions for enterprise / global clients
- Strong background in selling complex enterprise solutions across multiple levels within IT organizations
- Established network and credibility within the Healthcare sector
- Excellent organizational and collaboration skills, with a commitment to building and promoting best practices within both local teams and broader regions
- Strategic mindset with a track record of effective strategic account planning and execution
- Outstanding communication and presentation abilities
- Strong follow-through and ability to meet tight deadlines
- Comfortable operating in a fast-growing, entrepreneurial environment with evolving structures
- Experienced in selling innovative technologies that challenge the status quo or incumbent providers
- Proven ability to drive both new customer acquisition and the expansion of existing accounts
- Strong analytical, consultative, and problem-solving skills
- Highly self-motivated and capable of working independently
- Willingness to thrive in a fast-paced setting
- Willing and able to travel at least 25%
- Fluent in both German and English, written and spoken