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A leading company is seeking a Senior Specialist Solution Architect to support the OpenShift Platform Sales team. This role involves pre-sales technical support, customer engagement, and collaboration with internal teams to ensure successful implementations. The ideal candidate will have extensive experience in IT and a strong background in Kubernetes and container solutions.
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Red Hat GMBH
Berlin, Germany
Customer Service
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Yes
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a50132d4d175
1
13.05.2025
27.06.2025
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Job Summary
The Red Hat Sales team is seeking a Senior Specialist Solution Architect to join us in Frankfurt, Munich, Stuttgart, Düsseldorf or remotely in Germany. In this role, you will support the OpenShift Platform Sales team and provide pre-sales technical support to prospects. You'll work with key customers both on site and remotely to build a relationship of trust and confidence between Red Hat and the customer's engineering, development, and operations teams. To be successful, you'll need to gain an understanding of the customer's business needs and align those needs with the capabilities of our solutions. You will also play a crucial role in bringing together internal cross-functional teams to satisfy our most challenging customers. You'll serve as the customer's advocate with these teams to architect the best solution and ensure that it is implemented and supported in an innovative and reliable way.
What you will do
Deliver successful Red Hat OpenShift workshops for small to medium teams of both technical and non-technical backgrounds that shape and influence customer use cases and architecture design decisions.
The activities are focused on infrastructure focused topics like OpenShift operational architecture, OpenShift Virtualization, Red Hat Advanced Cluster Management (ACM) and Red Hat Advanced Container Security (ACS)
Scope evaluations and guide customers through successful proofs of concept and pilot deployments.
Design, create, and deliver content that enables the broader Red Hat organization to sell, service, and support Red Hat OpenShift solutions at scale.
Work closely with internal product teams, Product Engineering, Professional Services, Support, and Sales to ensure a world-class customer experience with Red Hat’s products
Contribute to the development of repeatable methodologies and tools designed to scale Red Hat’s services capabilities, promote repeatable customer engagements, and lower delivery risk.
Demonstrate thought leadership in the OpenShift communities by producing world-class white papers, webinars, etc., and speaking at industry leading conferences.
Understand customer challenges and how the Red Hat OpenShift portfolio can be used to develop new strategic sales opportunities.
What you will bring
10+ years of across industry experience in the IT field
5+ years of experience in Kubernetes/Container software solutions (preferably with a focus on infrastructure and operations)
Bachelor's degree in computer science, computer engineering, or equivalent experience
Solid background in consultative customer engagement with a major professional services organization or within the services division of a major software company
Track record of working in a strategic advisory role to senior IT and business executives
Outstanding verbal and written communications skills
Solutions-sales mentality in an environment with multiple products and services
Ability to work seamlessly with distributed, cross-functional teams to achieve success on behalf of customers
Excellent balance of strategic and tactical skills with a high level of intellectual agility and capacity for original thought
Business-level communication and presentation skills in German and English
Willingness to travel up to 50%
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About Red Hat
is the world’s leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.
Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.
Equal Opportunity Policy (EEO)
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