Clinical Application Specialist

Circle Cardiovascular Imaging; Deutschland; Vor Ort; EUR 45.000 - 75.000; Vollzeit

Zusammenfassung

Ein innovatives Unternehmen sucht einen Clinical Application Specialist, der für Produkttraining und Anwendungssupport verantwortlich ist. In dieser Rolle arbeiten Sie eng mit Vertriebsspezialisten zusammen, um Kundenbeziehungen aufzubauen und Lösungen im Bereich der kardiologischen Bildgebung zu fördern. Sie werden sowohl online als auch vor Ort Schulungen durchführen, technische Unterstützung bieten und sicherstellen, dass Kunden die Produkte optimal nutzen. Wenn Sie eine Leidenschaft für medizinische Technologien haben und in einem dynamischen Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Leistungen

Wettbewerbsfähige Vergütung

Umfassende Gesundheitsleistungen ab dem ersten Tag

Persönliche Freizeit

Berufliche Entwicklung und Studiengebührenrückerstattung

Jährliche Gehaltsüberprüfung

Teambuilding-Events

Qualifikationen

• Starker Hintergrund in medizinischer Bildgebung erforderlich.
• Erfahrung mit kardiologischen MRT- und CT-Anwendungen von Vorteil.

Aufgaben

• Produkttraining für Kunden und Geschäftspartner durchführen.
• Kundenbeziehungen aufbauen und verwalten.

Kenntnisse

Medizinische Bildgebung

Kardiologische MRT

CT-Anwendungen

Kommunikationsfähigkeiten

Problemlösungsorientierung

Teamarbeit

Ausbildung

BSc in einem medizinischen Bereich

MSc in einem medizinischen Bereich

Tools

CRM-Plattform (SFDC)

Jobbeschreibung

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Clinical Application Specialist, Germany

Client:

Circle Cardiovascular Imaging

Location:

Germany, Germany

Job Category:

-

EU work permit required:

Yes

Job Views:

61

Posted:

19.06.2023

Job Description:

Position Overview:

The Clinical Applications Specialist (CAS) is responsible for product training and application support during web sessions or hospital on-site sessions, as well as troubleshooting, software installation, and upgrades for customer sites. The CAS works closely with Circle’s Sales Specialists who are charged with developing account relationships and deploying Circle sales strategies to acquire new hospital customers or sell additional licenses into our existing base, hospitals, or MRI clinics. Additionally, the CAS supports the Sales Specialists in deploying corporate resources for solutions selling, helping our customers achieve their CMR, CT, or Structural Heart market objectives through our comprehensive product platforms and service offerings. The CAS will support the sales specialist during the early part of the sales cycle and after the sales closing with product demonstrations, installations, and customer follow-up.

Job Requirements:

General Responsibilities:

• Product training to customers and business partners
• SHD lead on business-to-business account management
• Pre-sales product demonstrations online, at congresses, and on-site at hospitals
• Establishing and managing customer relationships
• Supporting educational partnerships with key-opinion leaders and training centers
• Acquire good product knowledge and keep up-to-date with developments in the cardiac imaging field
• Setting up documentation for pre or post customer training, such as quick guides, presentations, tutorials, turning customers into power-users, etc.
• Provide customer feedback to the development team
• Documentation of all customer contacts via Circle’s CRM platform, SFDC
• Remote installation and configuration of Circle software, on-site visits as necessary and/or in conjunction with Circle’s IT Sales Support team
• Remote technical support to solve customer questions

Required Skills/Experience:

• A strong background in medical imaging
• Experience with cardiac MRI, CT, and structural heart post-processing applications
• Excellent communication skills and ability to teach
• Pro-active, outgoing personality with excellent communication skills
• Customer-friendly and problem-solving oriented, representative and responsible
• Committed and showing initiative
• Ability to work in both team environments and independently
• Ability to travel ~50%
• Previous experience with Circle's products is considered an asset
• Must be located in the Germany geography

Educational Requirements:

• BSc or MSc in a medical-related field

Salary Benefits:

About the Benefits:

• Competitive compensation
• Comprehensive health benefits on day one
• Personal time off
• Professional development and tuition reimbursement program
• Annual salary review – based on company and individual performance
• Fun, inclusive, ego-free environment where diversity and individual thoughts are encouraged and valued
• Company/team building events such as amusement park festivals, outdoor picnics, BBQs, etc.

Upon joining Circle CVI, you will be welcomed into a collaborative and supportive company with uncompromising values on quality, innovation, culture, and customer service. Join us in changing the medical technology world and submit your application!