Senior Healthcare Insurance Collections Rep (Remote)

TN Germany; Bad Homburg vor der Höhe; Remote; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A leading company in healthcare is seeking a Senior Healthcare Insurance Collections Representative for a remote position. The role involves providing high-level administrative support to collections operations, ensuring timely receipt of claim payments, and delivering excellent customer service. Ideal candidates will have a strong background in healthcare insurance, analytical skills, and effective communication abilities. Join a diverse and inclusive environment that values ongoing development and work-life balance.

Leistungen

Ongoing development

Diverse and inclusive environment

Work-life balance

Flexible hours

Qualifikationen

• 2-4 years’ related experience or degree without experience.
• Detail-oriented with strong analytical and organizational skills.

Aufgaben

• Identify and resolve complex claims and discrepancies.
• Ensure timely claim payments and process payments.
• Serve as a point of contact for inquiries and unresolved issues.

Kenntnisse

Analytical Skills

Communication

Interpersonal Skills

Ausbildung

High School Diploma

Associate’s Degree

Tools

Word Processing

Spreadsheets

Email

Jobbeschreibung

Social network you want to login/join with:

Senior Healthcare Insurance Collections Rep (Remote), Bad Homburg

Client:

Fresenius Medical Care

Location:

Bad Homburg, Germany

Job Category:

-

EU work permit required:

Yes

Job Reference:

81be705d5e47

Job Views:

5

Posted:

11.05.2025

Expiry Date:

25.06.2025

Job Description:

Purpose and Scope:

Utilizing applied knowledge, the Sr. Patient Account Representative – Collections provides high-level administrative support to collections operations within assigned functions. Ensures timely receipt of claim payments and minimizes bad debt through ongoing database maintenance. Provides excellent customer service through effective communication.

Principal Duties and Responsibilities:

• Identify and resolve complex claims and discrepancies under limited supervision.
• Generate and analyze reports to resolve complex patient account issues.
• Review and resolve outstanding payments from past due accounts.
• Ensure timely claim payments, process payments, and reconcile data.
• Perform administrative tasks according to company policies, ensuring proper documentation.
• Serve as a point of contact for inquiries and unresolved issues.
• Mentor staff as applicable.
• Escalate issues to supervisor when necessary.
• Assist with projects assigned by supervisor.
• Perform other duties as needed.

Additional responsibilities may focus on specific departments or locations.

Physical Demands and Working Conditions:

• Occasionally lift/move up to 50 pounds. Reasonable accommodations available for disabilities.

Education and Experience:

• High School Diploma required; Associate’s Degree preferred.
• 2-4 years’ related experience or degree without experience.
• Proficient in computer applications (word processing, spreadsheets, email).
• Detail-oriented with strong analytical and organizational skills.
• Good interpersonal skills and team player.
• Excellent communication skills.

Additional Information:

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity. Fresenius Medical Care North America maintains a drug-free workplace.

This is a Remote Work From Home Position.

Must have Healthcare Insurance Payor Knowledge/Experience.

We offer a purposeful career with ongoing development, a diverse and inclusive environment, stability, learning opportunities, local benefits, and work-life balance through flexible hours and remote work options.