Deutschsprachige Kundenservice in Griechenland (m/w/d) für Mercedes-Benz

TN Germany; Gera; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Join a dynamic team as a Customer Expert for a prestigious automotive brand, where your passion for cars and customer service will shine. This role offers the chance to enhance your communication skills while providing exceptional support to customers. With comprehensive relocation assistance and a competitive salary, this position is perfect for those looking to advance their careers in a multinational environment. Embrace the opportunity to work in a supportive company culture that values diversity and fosters professional growth.

Leistungen

Relocation Support

Competitive Salary

Refer-A-Friend Bonuses

Health Care Benefits

Fully Remunerated Training

Career Path Opportunities

Free Greek Language Courses

Great Working Environment

Community Initiatives

Special Events

Qualifikationen

• 6+ months of customer support experience preferred.
• Strong communication skills and problem-solving mentality.

Aufgaben

• Be the primary point of contact for customer requests.
• Utilize calls, emails, and chats for seamless customer experience.

Kenntnisse

Fluency in German

Communication Skills

Customer Support Experience

Problem-Solving Mentality

Tech Savviness

Fluency in English

Jobbeschreibung

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Client:

Teleperformance

Location:

Gera, Germany

Job Category:

Other

EU work permit required:

Yes

Job Reference:

18b623d45843

Job Views:

1

Posted:

09.05.2025

Expiry Date:

23.06.2025

Job Description:

If you are an avid auto enthusiast, join our Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands.

We are looking for German-speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Your responsibilities:

• Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands.
• Utilize phone calls, emails, and chats to provide a seamless customer experience.
• Respond to inquiries about products and services, offering expert advice on a range of car-related matters.
• Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner.
• Turn every customer into a happy customer!

What you will bring:

• Fluency in German.
• Very good use of English – both in written and spoken language.
• A profound passion for cars is a big plus.
• Work experience as a customer support/customer care representative for at least 6 months will be preferred.
• Highly developed communication skills.
• A genuine problem-solving mentality and a deep sense of ownership.
• Tech savviness and learning agility.

What we offer:

• Complete relocation support (we will cover all the costs from the moment you leave your house until you are ready to rent your first home in Greece).
• Competitive monthly salary + 2 extra salaries per year.
• Refer-A-Friend: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts.
• Fully remunerated training by certified instructors.
• A career path within a company of more than 11,500 employees.
• Special events as well as community & social responsibility initiatives.
• Free online Greek language courses.
• State of the art premises, providing a great working environment with relaxing break areas.
• The opportunity to work for a Great Place to Work-Certified Company.

Moreover, this is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. You will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

Find out more

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