Deutschsprachige Kundenservice in Griechenland (m/w/d) - Finanzen / Bankwesen

TN Germany; Hildesheim; Vor Ort; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

An established industry player is seeking a German-speaking Customer Service Specialist to join their Anti-Financial Crime team. This role involves providing exceptional customer support, preventing fraud, and safeguarding data for a leading Mobile Bank. You'll be at the forefront of customer interactions, ensuring satisfaction while representing a global brand. Enjoy relocation support, competitive salaries, and opportunities for professional growth in a modern working environment. Join a diverse team committed to excellence and innovation in customer service.

Leistungen

Relocation support

Competitive salary plus two extra salaries

Referral bonuses

Health benefits and discounts

Full training provided

Opportunities for professional growth

Company events and social initiatives

Free Greek language courses

Modern working environment

Diversity initiatives

Qualifikationen

• Fluency in German and excellent English skills are essential.
• Strong communication and problem-solving skills are required.

Aufgaben

• Support customers via phone, chat, and email.
• Prevent fraud and protect customer data.

Kenntnisse

Fluency in German

Excellent written and spoken English skills

Strong communication skills

Problem-solving abilities

Customer service experience

Computer literacy

Tools

CRM tools

Jobbeschreibung

Social network you want to login/join with:

Client:

Teleperformance

Location:

Hildesheim, Germany

Job Category:

Other

EU work permit required:

Yes

Job Reference:

874de7ed43a1

Job Views:

3

Posted:

09.05.2025

Expiry Date:

23.06.2025

Job Description:

Join our Anti-Financial Crime Customer Experts team to prevent fraud, protect data, and safeguard the customers of a leading Mobile Bank

TP in Greece collaborates with a leading Mobile Bank, helping you manage your bank account on-the-go, track expenses, and set aside money in real-time.

We are seeking a German-speaking Customer Service Specialist to support German-speaking customers.

As part of the Customer Service team, you will be the frontline of the bank to the German-speaking market, providing excellent customer experience. You will also play a key role in preventing fraud, protecting data, and safeguarding customers!

Take a step forward and join us in Greece!

Responsibilities:

• Support customers via phone, chat, and email
• Prevent fraud, protect data, and safeguard customers
• Represent our client professionally
• Track and follow cases to ensure timely resolution
• Maintain high customer satisfaction
• Build and maintain strong relationships with partners and show empathy
• Work towards set targets as per client and internal goals

Qualifications:

• Fluency in German
• Excellent written and spoken English skills
• Strong communication, soft skills, and problem-solving abilities
• Computer literacy; experience with CRM tools is a plus
• Ability to handle stressful situations with customers
• Customer service experience preferred
• Positive attitude, willingness to learn, and reliability
• EU citizenship, EU passport, or valid work permit for Greece
• Willingness to relocate or local residency in Greece

What we offer:

• Relocation support including flights, accommodation, and house search assistance
• Competitive salary plus two extra salaries annually
• Referral bonuses
• Health benefits and discounts
• Full training provided
• Opportunities for professional growth and development
• Company events and social initiatives
• Free Greek language courses
• Modern working environment with relaxation areas
• Work for a Great Place to Work-Certified Company that values diversity

This is a valuable opportunity to grow your career with a multinational company, gaining experience and skills while representing a global brand. We are committed to diversity and provide equal opportunities regardless of gender, ethnicity, religion, culture, or age.

Find out more

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