Digital Trust and Safety Analyst with Arabic (m/f/d)

TN Germany; Dortmund; Vor Ort; Vollzeit

Zusammenfassung

A leading company is looking for a Digital Trust and Safety Analyst in Dortmund. This full-time role involves back-office support and requires fluency in Arabic and a minimum B2 level of English. Join a multicultural team and enjoy various benefits.

Leistungen

Attractive salary

Fully paid training period

Relocation support

Employee referral bonus programs

Comfortable leisure areas

Qualifikationen

• Fluent in Arabic and minimum B2 level of English.
• Valid work permit for Germany or EU citizenship.

Aufgaben

• Provide online support for specific cases.
• Achieve and ensure quality standards.

Kenntnisse

Arabic

English

Jobbeschreibung

Digital Trust and Safety Analyst with Arabic (m/f/d), Dortmund

Client: TELUS International

Location: Dortmund, Germany

Job Category: Other

EU work permit required: Yes

Job Reference: d6701c1e4d18

Job Views: 1

Posted: 12.05.2025

Expiry Date: 26.06.2025

Job Description:

Support Positions - On Site

Are you looking to develop your career and take on larger responsibilities in an exciting environment and a dynamically growing company? Then join our team and help us ensure excellent service standards while making a difference in the world!

This is a full-time position.

What we offer:

• Attractive salary: 15.38 Euro per hour and fully paid training period
• Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
• Advanced job opportunities in our internationally growing company
• Great office at the city center of Essen
• Positive international working environment
• Fun Floor with PlayStation, table tennis, and much more
• Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation
• Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks
• Attractive employee referral bonus programs
• Intriguing and diverse responsibilities
• Relocation support within Germany for full-time employees (subject to written agreement during hiring)

Overview of tasks:

• Back-office support only
• Provide online support for specific cases
• Achieve and ensure quality standards

Requirements:

• Fluent in Arabic (written and spoken) and a minimum B2 level of English
• Valid work permit for Germany or EU citizenship
• Availability to complete up to 4 weeks of full-time training
• Affinity with back office services
• Reliable and efficient work style
• Goal-oriented approach

Join our team and apply now! Our recruiting team will gladly answer all your questions at [phone]. We are now offering virtual interviews to all applicants.

About us: Since 1998, we have been passionate about excellent customer service. In 2020, we became part of TELUS Digital, with over 70,000 team members providing customer service in more than 50 languages for international partners.

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EEO Statement

At TELUS Digital, we foster a diverse and inclusive workplace. Employment decisions are based on qualifications, merits, and performance, regardless of characteristics related to diversity.