Process Manager (m/f/d)

Knauf Digital; München; Vor Ort; EUR 45.000 - 80.000; Vollzeit

Zusammenfassung

An established industry player is seeking a dedicated professional to lead the rollout of innovative digital solutions in the construction sector. This role involves overseeing the implementation of self-service tools, ensuring data quality, and collaborating with development teams to enhance digital offerings. With a focus on process optimization and customer satisfaction, you will thrive in a dynamic, international environment. The company values personal and professional growth, offering a supportive culture and numerous benefits to foster your career development. Join this forward-thinking organization and help shape the future of construction through digital innovation.

Leistungen

30 days of vacation

Flexible working hours

E-Bike leasing

Relocation support

Company doctor

Discounts on well-known brands

Career development support

Team events

Occupational health and safety

Individual onboarding days

Qualifikationen

• Proven experience in process management and digital solution rollouts.
• Strong analytical skills focused on process optimization.

Aufgaben

• Lead the rollout of digital solutions for order transparency.
• Conduct process analysis and facilitate workshops for implementation.

Kenntnisse

Process Management

Digital Solution Rollouts

SAP Sales Processes

Analytical Skills

Communication Skills

Ausbildung

Bachelor’s Degree in Business Administration

Master’s Degree in Information Technology

Degree in Supply Chain Management

Tools

SAP

CRM Systems

Jobbeschreibung

Knauf stands for opportunity. This exciting role offers you the ideal opportunity to begin and further develop an impressive career within a values-driven culture.

As a global building materials manufacturer with 42,500 employees in 90 countries, we offer diverse opportunities to ambitious talent. We value every contribution and are committed to creating a safe and inclusive work environment with the aim of developing sustainable solutions for a better future.

Knauf Digital GmbHis proud to be a part of the Knauf Group. With a long-standing tradition, and a growing international presence, we are seeking dedicated individuals to help us achieve our long-term vision.

Can you say ‘yes’?

• Is respectful and appreciative interaction within the team a given for you?
• Do you always put the customer at the center of your actions?
• Do you consider the future and upcoming generations in your actions?
• Do you strive for personal and professional growth?

What you'll do

• Lead the rollout of digital solutions, focusing on providing order transparency through our self-service tools
• Conduct process analysis and facilitate workshops with markets to ensure successful implementation and adoption
• Oversee testing and training activities to ensure smooth go-live and effective usage of digital solutions
• Act as the primary contact for markets, ensuring data and process quality for digital services and addressing market-specific needs
• Collaborate with development teams to continuously improve digital solutions and provide expert consulting on SAP and CRM processes

Who you are

• Bachelor’s or Master’s degree in Business Administration, Information Technology, Supply Chain Management, or a related field
• Proven experience in process management, digital solution rollouts, or similar roles, with expertise in SAP sales processes (CRM knowledge is a plus)
• Strong analytical and problem-solving skills with a focus on process optimization and continuous improvement
• Skilled in conducting workshops and training sessions, with excellent communication and interpersonal abilities
• Culturally agile, proactive, and solution-oriented, thriving in international, cross-functional environments with fluency in English

What we offer you

We all shape our lives individually. As an employer, we play a significant role in the daily life of our employees and aim to support them with various offerings. This includes, among other things:

• Security: Permanent employment contract in a stable, successful family-owned company.
• Flexibility: 30 days of vacation, special leave for certain occasions, a broad time window for flexible working and weekly home office days.
• Fitness and health: Offers of active health promotion, company doctor, occupational health and safety, etc.
• Welcome approach: Individual onboarding days, company and team events.
• Career and professional development: Individual support and promotion for part-time studies, further education and training.
• Benefits and vouchers: Discounts on well-known brands and reduced-price employee purchases.
• E-Bike leasing: Using tax advantages while promoting your own health.
• Relocation support: Assistance with international relocation

Knauf as an employer

Knauf Digital GmbH is the innovation hub of the Knauf Group and is shaping the future of construction through digital solutions. With creative software developments and smart services, we optimize construction processes and create added value for our customers.

The Knauf Group is proud to be an equal opportunity employer. We are committed to a diverse and inclusive work environment, and we make all personnel decisions across all areas of our company based on experience, skills and integrity. We encourage applicants from all walks of life to apply for our positions, regardless of age, gender, gender identity, disability, sexual orientation, origin, religion and so forth.

Share our values and become part of the team to shape the future of Knauf together.