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A leading company is seeking German-speaking Customer Advisors for a hybrid role based in Malta. The position involves providing email and chat support to customers while ensuring high satisfaction. Applicants should have strong communication skills and a customer-oriented mindset. Benefits include relocation support, health insurance, and a competitive salary package.
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AetherCore
Berlin, Germany
Customer Service
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Yes
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03b5f292dc47
2
11.05.2025
25.06.2025
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About the Role We are seeking German-speaking professionals with strong communication skills and a customer-oriented mindset for a hybrid Customer Advisor position in Malta.
This role involves providing email and chat support to customers, helping resolve inquiries and ensuring a high-quality customer experience.
Responsibilities Provide customer support in German via email and chat Ensure prompt and professional responses to customer queries Maintain a high standard of customer satisfaction Work on-site in Malta for two days per week, with the option to work remotely for the remaining three days Requirements Proficiency in German (written and spoken), C1 minimum Good level of English Strong attention to detail and a collaborative approach Previous experience in customer service is a plus, but not required Benefits Competitive salary package Hybrid work setup: two days on-site in Malta, three days remote Relocation support including flight reimbursement and housing assistance (accommodation support provided) Health and life insurance coverage Relocation Support Flight ticket reimbursement Two months of accommodation assistance provided in Malta If you're interested in working in an international environment with a structured support system for relocation, we encourage you to apply.