IT Multiplier (f/m/d)

Bundeskriminalamt; Meckenheim; Vor Ort; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

Join the Federal Criminal Police Office as an IT multiplier, where you will train users in IT applications, create training materials, and support efficient operations. Enjoy a meaningful role with a secure job and benefits like flexible working hours and comprehensive training opportunities.

Leistungen

30 Days' Vacation

Overtime Compensation

Flexible Working Hours

Mobile Working Options

Comprehensive Training Opportunities

Secure Permanent Job

Qualifikationen

• Completed vocational training with an IT focus or 3 years of professional experience in IT.
• Strong service orientation and ability to work in a team.

Aufgaben

• Training users of IT applications at the BKA.
• Creating and updating training concepts and manuals.
• Error analysis and troubleshooting for users.

Kenntnisse

Service Orientation

Teamwork

Communication

Organizational Skills

Flexibility

Ausbildung

Vocational Training in IT

3 Years Professional Experience in IT

Tools

MS Excel

Jobbeschreibung

Place of work: Meckenheim

Scope of work: full-time/part-time

Remuneration: EG 9b TV EntgO Bund

Application deadline: 12.06.2025

Start of work: at the earliest possible date

Job level: skilled worker

Occupational group: IT and technology

Reference number: T-2025-37

Support us as an IT multiplier in the Digital Services and Innovation Division of the Federal Criminal Police Office. We bundle the services of user support and train BKA employees in the use of office communication and specialist applications. In this way, we support the employees of the BKA in their tasks and are thus a building block for successfully fighting crime.

Do the right thing and apply now!

Tasks

• Training of users of general and police IT applications at the BKA, in particular - coordination with the areas that require training on the training needs and offerings
• Creating and updating training concepts and documents as well as manuals and self-learning products (e.g. video tutorials, action guides)
• Preparation, implementation and follow-up of courses, including performance review and optimization
• Supporting users of general and police IT applications, in particular - assisting and advising users during ongoing operations to work more efficiently
• Error analysis and on-site troubleshooting as well as the development of proposed solutions for immediate troubleshooting with the help of existing knowledge
• Information management for all departments involved as well as the creation and maintenance of manuals and self-learning products (e.g. video tutorials, action guides)
• Advising and supporting users in the selection and commissioning of general and police IT applications in police operations
  
  

Willingness to work flexible hours is required for the following reasons:

• Business trips in the context of police operations - Spontaneous and occasional, which may last 2-3 days (on average once a year)
• Business trips as part of official meetings or for training purposes - Planned and occasional, which may last 3-4 days (on average 2-3 times a year)
• On-call duty - occasional, which may last 2-3 days (on average 1-2x per year)
  
  

These framework conditions are dynamic. Changes in connection with the performance of tasks may require adjustments or postponements.

Our expectations (mandatory)

• Completed vocational training with an IT focus
  
  

or

• at least three years of professional experience in a corresponding job profile with an IT focus
  
  

On top

• You have a sound knowledge of information technology contexts
• You have experience in standard office applications, especially MS Excel
• You are characterized by a strong service orientation and the ability to work in a team
• You have very good verbal and written communication skills, good cognitive and organizational skills, are resilient, independent and flexible in completing tasks
  
  

What We Offer - Benefits For Employees

• A good feeling: a meaningful job in an upper federal authority with exciting, varied and challenging tasks
• Work-life balance: 30 days' vacation, overtime compensation, 24 and 31 December off, flexible working hours, part-time in various models and the option of mobile working
• Always up to date: comprehensive internal and external training and development opportunities
• Long-term planning: secure and permanent job in the public sector
• Remuneration: Pay group 9b TV EntgO Bund classification according to collective agreement provisions TV EntgO Bund and existing personal requirements, BKA bonus
  
  

Application and selection procedure

We look forward to receiving your online application by 12.06.2025 at https://bewerbung.bka.de/?7&845 (reference number T-2025-37).

If you are unable to use this option due to a severe disability, simply send us your application to

Federal Criminal Police Office

ZV 23 - Collective bargaining

65173 Wiesbaden

All information on important application documents, details on the specific selection procedures and how you can prepare yourself can be found on our information page on the application process at the BKA.

Things to know

• Consent to an extended security check in accordance with Section 9 SÜG (Security Check Act) is a prerequisite for an application. This security check must not result in a security risk that would prevent the security-sensitive activity (Section 14 SÜG).
• The Federal Criminal Police Office promotes equality between women and men and is therefore particularly interested in applications from women in order to increase their proportion in areas where they are still underrepresented. Female applicants with equal qualifications will be given preferential consideration in these areas.
• What counts for us is ability, not sexual orientation or identity, religion or origin. We therefore welcome applications from all people.
• We promote the equal participation of people with disabilities in working life. If they are formally suitable, severely disabled people and people of equal status are admitted to selection procedures and given preferential consideration if they are equally suitable. Only the minimum level of physical aptitude is required.
  
  

About Us

As the central office of the German police, we actively contribute to Germany's internal security together with the federal and state security authorities. We conduct investigations, protect the members of the federal constitutional bodies, work closely with other security authorities both nationally and internationally, analyze, research and develop new techniques and methods for fighting crime in the 21st century - and we do this in a team with over 70 different professional groups.

Contact

ZV 23 - Personnel management e. D. / m. D. / g. D. and comparable tariff employees

Phone: [phone]

E-mail: [e-mail]